Technology Support Ii, Fx Currencies

**JOB DESCRIPTION**

Propel operational success with your expertise in technology support and a commitment to continuous improvement.

**Job responsibilities**
- Improve operational stability and availability through participation in the maintenance and enhancement of our systems.
- Provide trade floor support and problem-solving for the CCEM business, including Currencies & Emerging Markets.
- Collaborate extensively with developers, business users (including traders), and technology stakeholders.
- Plan, manage, monitor, and optimize production-related infrastructure, including Linux hosts and database systems.
- Develop and implement automation and tooling using DevOps principles to enhance system reliability and productivity. Conduct root cause analysis (RCA) and follow up on incidents to ensure resolution and continuous improvement.
- **Required qualifications, capabilities, and skills**
- Bachelor’s Degree in Computer Science, Mathematics, or related disciplines.
- Formal training or certification on technology support concepts and 2+ years of experience in a similar role.
- Proficiency in Linux, scripting (Shell, Python, and/or Perl), and database systems.
- Strong communication skills to effectively collaborate with traders and other stakeholders.
- Exposure to observability and monitoring tools and techniques such as Grafana, Prometheus ,Datadog.
- Familiarity with processes in the scope of the Information Technology Infrastructure Library (ITIL) framework.
- Knowledge of FX trading with specialization in Front and/or Middle office workflows.
- Ability to manage, monitor, and optimize production-related infrastructure, including Linux hosts. Experience in planning, managing, and ensuring the stability and resiliency of production systems.
- **Preferred qualifications, capabilities, and skills**
- Experience in front-office trade floor support.
- Understanding of trade floor dynamics and eagerness to work in a high-pressure environment.
- Experience with risk management systems and front/middle office workflows.
- Proficiency in Linux, scripting (Shell, Python, and/or Perl), and database systems
- Knowledge on Cloud technologies preferably AWSGood to have Cloud certification (Solution architect/practitioner)**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.