
Customer Quality Engineer
2 days ago
Introduce Soitec and context of the position:
How does something you do not see improve your daily life? This is what our products do and they are in your smartphones, cars, and connected objects. They make them more efficient and less energy intensive. We are passionate about innovation in technology and proud of the value we create for our customers. At Soitec, we are also in a state of transformation: cultural, managerial and digital. We want to make our company an organization where freedom of action and accountability guide our actions. Do you want to change things or test a new idea? If so, what are you waiting for? It is time to come to Soitec
Wishing to improve his team’s efficiency, Reiner, VP Quality Director, organized his team around three areas: Corporate Quality Management, Product/Data & Customer Quality and Product Quality. In our demanding technical environment, our Quality Director and the management team want to put Quality at the heart of the system. The position is opened in Customer Quality team in Product/Data & Customer Quality group.
What does the job consist?:
Based on our Pasir Ris site and in close collaboration with the team based in France, you manage the analysis of atypical product situations, in connection with numerous internal interfaces in Singapore and abroad (Customer Support, Engineering, Manufacturing in France and in Singapore, Business, Purchasing teams, etc.). With advanced problem solving methodologies (8D, 6 Sigma, etc.) and risk analysis, you investigate by coordinating all the players and propose responses to customer requests. You initiate continuous improvement projects (tools, processes, etc.) based on statistical analyzes and guarantee their implementation.
You participate proactively in the development of new products and their evolutions, using FMEA-type risk analysis tools.
You are also the main point of contact during customer audits, in the phases of preparation, logistics organization and monitoring of actions.
Requirements & qualifications:
**This position will answer your project if...**
If this profile suits you, then join us and make Quality the key player in the system
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