Information Technology Executive

2 weeks ago

Singapore COMO Hotels and Resorts Full time

COMO Metropolitan Singapore

**Entity/Property**:COMO Metropolitan Singapore
**Position**:Information Technology Executive
**Base Location**:Singapore
**Department**:Information Technology
**Reports into**:Information Technology Manager

**Job** **Summary**

Support the Information Technology Manager to ensure the smooth and efficient operation of the Information Technology department in the hotel.

**Tasks/Responsibilities**:

- Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, the support server system(s), supporting hardware/software, user accounts, and computer/telephone rooms.
- Maintain accurate inventory of all technological devices.
- Troubleshoot/repair/resolve technical problems/issues related to computer hardware/software/internet.
- Consult with others to assess/analyze/resolve computing needs and system requirements.
- Refer major problems to vendors/technicians. Analyze, recommend, and implement process improvements.
- Train/instruct users in the proper use and security of all systems.
- Ensure adherence to quality expectations/standards; identity, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, and safety.
- First point of contact with Open Door attitude.
- Develop and maintain positive working relationships with others; support team to reach common goals.
- Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements.
- Provide Backup and manage end-to-end backup infrastructure including backup job policies
- Maintain confidentiality of proprietary information; protect company assets.
- Address guests’ service needs; assist other employees.
- Perform other reasonable job duties as requested by Supervisors.

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