Technical Project Manager

COMPANY DESCRIPTION

**About **Ascentis**

Unlock Your Potential with a Growing and Dynamic Company.

At Ascentis, we are proud to be a leading CRM, digital, and social company with a track record of excellence. With over 50 prestigious awards under our belt, we have established ourselves as a trusted partner in servicing regional accounts across 13 countries in Southeast Asia.

Our success is rooted in our core values: PACT - professionalism, accountability, consistency, and teamwork. These values drive our dynamic and fast-paced environment, where results matter. We believe in fostering a culture of open communication, where every voice is valued, and ideas are encouraged to flourish. One of our key differentiators is our flat organizational structure, which promotes a collaborative and inclusive work environment. Our management team is hands-on and approachable, working side by side with our talented employees to drive innovation and achieve remarkable results. As a growing company, we offer tremendous potential for personal and professional growth. We embrace a meritocratic approach, recognizing and rewarding the contributions of talented individuals who thrive in a team-oriented setting.

We believe in providing ample opportunities for our employees to take on new challenges, learn, and advance their careers. If you are a passionate and driven individual seeking a rewarding career in a company that values your skills and potential, Ascentis is the place for you.

Join us on our journey of success and be part of a team that is shaping the future of our industry. We look forward to welcoming exceptional talent who share our values and are ready to make an impact. Together, we can ascend to new heights.

DESIGNATION : Ascentis - Technical Project Manager

RESPONSIBILITIES
- Manage on-going client relationships during project implementation and post project deployment
- Participate in pre-sales processes such as defining the project scope and take part in client presentation
- Work with the discipline leads to ensure projects are completed within budget, timeline and scope
- Understand and control project scope and identify change requests effective
- Monitor and report/ communicate project health
- Organize and facilitate both internal and client project team meetings
- Produce and communicate weekly action plans with both internal and client to manage stakeholder’s expectation
- Collect, organize and communicate project meeting notes and weekly status reports, and maintain comprehensive project documentation
- Identify, maintain and mitigate project risks
- Oversee successful and timely completion of project milestones/ deliverables
- Collaborate with the team and trainer to prepare user training guide and training to the client
- Conduct project closure review and prepare recommendations
- Prepare project handover documents and ensure proper handover to the Business Success Services (BSS) and Account Servicing team
- Define and implement on-going business support processes with the internal project team and the client. Refine the processes as the business processes

QUALIFICATIONS
- 2 - 5 years of project management experience working on creative, development solutions for CRM implementation, eCommerce, CMS and mobile app
- Have prior experience with implementation of CRM solutions and integration with other systems such as point of sales (POS) system
- Have prior experience in Data Analytics
- Familiarity with User Experience (UX wireframe) is preferred
- Proven organizational and planning skills and must be detail oriented
- Excellent verbal and written communication skills
- Strong desire to learn project management discipline and the emerging web industry
- Independent individual as well as a team leader and member who can lead the project resources to timely completion of projects
- Good attitude, organized and independent worker with strong desire to learn
- Ability to accurately scope and schedule complex creative and implementation for CRM and eCommerce projects

OTHER INFORMATION
- Familiarity with Atlassian JIRA and plug-ins
- Knowledge of Agile/ SCRUM and Waterfall methodologies
- Knowledge of design software and programming languages
- Education background in Computer Science or equivalent is preferred
- PMP and/or SCRUM certification