House Porter

2 weeks ago


Singapore Hotel Indigo Full time

At Hotel Indigo Katong our team members are full of neighbourhood knowledge; they know where to find the hidden gems worth exploring. That’s where you come in. When you’re part of the Hotel Indigo brand you’re more than just a job title.

We look for people who are energetic, approachable, and cultured with a sense of fun; always curious to discover more and share thoughtful suggestions with our guests.

Join us as a House Porter - You’ll have ambition, talent, and obviously, some key skills. Because, for this vital role, we’re looking for someone who can:
**FINANCIAL RETURNS**:

- Reports damage or malfunction in hotel rooms to superior

**PEOPLE**:

- Meets with superior and takes on daily assigned tasks
- Attends meetings and training sessions as required

**GUEST EXPERIENCE**:

- Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to set standards and procedures
- To assist with Housekeeping clerical duties
- Assist and coordinate the monthly Pest Control activity for rooms and public area
- Assist with festive decorations for the Hotel
- Assist with wedding setup in the guest rooms
- Assist in Housekeeping inventory stock take
- Assist in room setup after refurbishment
- Assist with daily cleaning of public area
- Assist and carry out planning of periodical cleaning task for rooms and corridor
- Daily cleaning of Laundromat
- To carry out tasks in linen and uniform room
- Replenishes guest supplies
- Ensures guest services specified by superiors and guests requests are promptly and courteously metMaintains equipment in proper state of cleanliness and repair
Adheres to personal grooming and hygiene standards
Creates and maintains floral arrangements
Carry out valet services when required including delivery of linen or processing laundry orders
Maintains a section room report
Maintains a daily room checklist
Report guest complaints to superior immediately
Assist and train new hires in Housekeeping

**RESPONSIBLE BUSINESS**:

- Reports and submits lost and found articles to superior immediately
- Reports unusual behavior/activities on floors to supervisor
- Records room status in allocated section accurately
- Complies with hotel’s health, safety and hygiene policy

**Qualifications and Requirements**

Primary Education or equivalent. Some housekeeping experience. Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Able to speak, read and write English.

In return for your hard work, you can look forward to a highly competitive salary and benefits package, including
- Duty Meals
- Birthday Off
- Medical Benefits
- Dental Benefits
- Insurance Coverage
- 25-50% F&B Discount at restaurants within IHG Singapore Hotels
- Special Employee Rate at all IHG Hotels worldwide
- Room to Grow Opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Hotel Indigo brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 5800 hotels in over 100 countries around the world.


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