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Customer Service Associate

3 weeks ago

Singapore MA KUANG CHINESE MEDICINE & RESEARCH CENTRE PTE LTD Full time

**Attractive Remuneration (Basic + Commission)**

**Duty and Responsibilities**:

- Registration of new and existing customers
- Answering phone calls and assist customers with their enquiries
- Scheduling of appointment for clients
- Dispensary of medicine
- Collection of payment
- General administrative duties of the clinic
- Basic housekeeping to maintain the cleanliness of the clinic
- Drive sales to meet targets
- Handle customer enquiries on promotions and leading clients to products
- Perform inventory replenishment as and when needed
- Other ad-hoc tasks as requested by Clinic Manager

**Requirements**:

- At least 1 year of working experience in Beauty / Aesthetic Clinic/ Massage or Therapy / SPA / Clinic Sales Operations/ Front Desk/ Customer Consultant & related field is required for this position
- Self-motivated and results driven with a positive attitude
- Customer service and sales oriented
- Basic IT skill
- Proficiency both in Chinese and English is a must, who is able to handle Mandarin-speaking clients, colleagues and documents (We are TCM clinic)
- Willing to work retail hours, weekends & public holidays

**Working Hours**:

- 5/ 5.5 days work week (including 1 weekend)
- 10:00am - 9:00pm
- 2 breaks of 45 minutes in between

Work near MRT