Operation Assistant

4 days ago

Changi, Singapore Tradenet Services Pte Ltd Full time

**Years of Working Experience**:0-1 years

**Step into a Critical Role at the Heart of Logistics**

Are you detail-oriented, proactive, and ready to grow in the fast-paced logistics industry? Join our dynamic team as an **Operations Officer/Assistant**, where your contribution helps keep global supply chains running efficiently.

This is a fantastic opportunity for individuals from all backgrounds and age groups, as we proudly practice diversity and inclusion in the workplace. Whether you're early in your career, looking for a fresh challenge, or returning to the workforce — we welcome you

**What You'll Be Doing**:

- Log in to TNETS 4.1 to process and manage shipping permits.
- Check system for HAWB / MAWB permit statuses; print and organize approved permits.
- Monitor and follow up on partially approved permits until completion.
- Ensure proper handling of permits with special clauses (e.g. G7, G1, A1, H1, Hazmat, Re-export-only).
- Liaise with Schenker CS and operations teams to resolve pending documentation.
- Coordinate with BPO via Zoom to resolve time-sensitive (AM/PM) permit issues.
- Track and monitor turnaround time (TAT) to meet service standards.
- Provide administrative and document support to Customer Service (CS) teams.

**Work Schedule**:
**Weekdays**
- Morning Shift: 9:30 AM - 6:30 PM
- Night Shift: 10:00 PM - 7:00 AM

**Weekends**
- Saturday: 10:00 AM - 5:00 PM
- Sunday: 10:00 PM - 7:00 AM

**Public Holidays**
- Morning Shift: 10:00 AM - 2:00 PM
- Night Shift: 10:00 PM - 6:00 AM

**Work Week**: 5.5 or 6 days (depending on shift rotation)
**Work Location**:Changi**
**Shift and onsite allowances provided**
- This role requires flexibility to work rotating shifts, including weekends and public holidays._

**Who We're Looking For**:

- Experience in logistics, freight forwarding, or documentation is a plus (but not required).
- Familiarity with TNETS 4.1 is advantageous.
- Detail-oriented, reliable, and eager to learn.
- Strong communication and coordination skills.
- Willing to work onsite at Changi and adapt to a shift-based schedule.

**Why Join Us?**

We offer more than just a job — we support your well-being, growth, and success:

- **Statutory Employment Benefits** (as per MOM guidelines)
- **Up to 21 Days Annual Leave**:

- **14 Days Paid Sick Leave**:

- **Birthday Leave + Birthday Voucher**:

- **Group Hospitalization & Surgical Insurance**:

- **Handphone Allowance**:

- **Optical Care Support**:

- **Dental Care Coverage**:

- **Career Growth & Training Opportunities**:

- **Inclusive, Friendly & Supportive Team Culture**

Be part of a dedicated team that keeps critical operations running smoothly.

**We Celebrate Diversity**
We are an equal opportunity employer committed to **inclusion at all levels**. If you bring the right mindset and work ethic, we’ll provide the platform for you to succeed.

Pay: $2,200.00 - $2,500.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Parental leave
- Professional development

**Experience**:

- Logistics: 1 year (preferred)

Work Location: In person

Application Deadline: 13/08/2025
Expected Start Date: 31/07/2025

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