Head of Daily Orders Florist

Job Description.

We are seeking an enthusiastic and creative individual to join our team as the Head of Daily Orders Florist. This is a unique opportunity for someone with a passion for floristry, excellent communication skills, and a keen eye for detail. As the Head of Daily Orders, you will work closely with our Studio Manager and a team of florists, taking responsibility for managing daily floral orders and overseeing the creative processes in our vibrant and dynamic studio. This is perfect for a creative people person.

Key Responsibilities:
Manage Daily Floral Orders: Oversee and coordinate daily flower orders, subscription services, contracts, and workshops, ensuring timely and accurate deliveries.

Bespoke Flower Ordering: Manage custom flower orders for small events, corporate clients, and brand activations, ensuring each order meets the specific needs and vision of the client.

Client Quotes & Requests: Respond to client inquiries, provide quotes for bespoke floral designs, and follow up to ensure all requests are met with creativity and care.

Customer Interaction: Maintain direct communication with clients, understanding their floral needs and providing expert advice and support, along with the assistance of our studio manager.

Supplier Coordination: Establish and maintain strong relationships with flower suppliers, ensuring timely and high-quality deliveries that meet studio standards.

Organization & Time Management: Effectively manage multiple tasks and prioritise orders, ensuring deadlines are met while maintaining the quality of work.

Floral Arrangement Creation: Be hands-on in creating beautiful floral arrangements and ensuring the creative output aligns with the studio's vision.

Flower Care & Preparation: Oversee the proper care and preparation of flowers, ensuring they remain fresh and are ready for arrangements and deliveries.

Quality Control: Monitor flower quality throughout the supply chain, providing feedback to suppliers if florals fall below studio standards.

Studio Organization: Ensure the studio’s cold room, vases, and other equipment are kept clean and organised, working alongside the floral team to maintain an efficient workspace.

Inventory & Budget Management: Manage inventory, track weekly sales, and ensure the department operates within budget, avoiding overstocking or excess spending.

**Requirements**:
Strong communication skills, both verbal and written, with fluency in English.

Basic knowledge of floral names and industry terminology.

Previous experience in floristry, event management, or a similar field.

Ability to work both independently and as part of a creative team.

Excellent organisational skills and the ability to multitask in a fast-paced environment.

Passion for flowers and creativity, with an eye for detail.

Ability to assume leadership and responsibility when needed.

You are a creative, organised, and proactive individual with a love for flowers and a flair for arranging them. You have a strong understanding of floristry, are comfortable working with clients, and have the ability to manage multiple tasks at once. You thrive in a collaborative environment and are ready to take on leadership responsibilities when the need arises.

About us:
Charlotte Puxley Flowers is a floral design studio based in Singapore, established in 2015 by Charlotte — with nine years of experience in the British floral scene tucked under her belt. Bringing her signature countryside style, Charlotte Puxley Flowers marries pastoral flair with lush tropicals to create lavish floral arrangements with equal parts of polish and brilliance.

Our floral team is comprised of imaginative individuals, each armed with creative sensibilities, a passion for nature’s quiet beauty, and most importantly, a lot of heart. We work through the medium of flowers to craft narratives, convey meaning, and create works of art that are not only visually captivating but also emotionally affecting.

We are taking on an exciting new endeavour, of an event space and bar in Gillman Barracks. This will be our new head office. A space adorned with florals, where the soft glow of candlelight casts a romantic ambiance upon every gathering. With a focus on serving intimate dinners, drink parties, and even weddings, our new venue is where moments of celebration are crafted with utmost care and attention to detail.