Retail Advisor

1 week ago

Singapore The Elly Store Full time

As a Retail Advisor at our store, you’ll play a key role in creating a warm and welcoming shopping experience for families. We’re looking for someone who loves working with both parents and kids, and who takes pride in maintaining a beautiful store.
- **Responsibilities**_
- Deliver Exceptional Customer Service
- Greet and assist customers with warmth and enthusiasm
- Understand and anticipate customer needs, offering thoughtful recommendations
- Engage children positively to create a fun shopping experience
- Follow up on customer enquiries or special requests to build lasting relationships

**Maintain a Clean, Organised, and Inviting Store**
- Keep the selling floor tidy and welcoming throughout the day
- Replenish merchandise efficiently and return misplaced items promptly
- Wipe down shelves and maintain a hygienic play and display space

**Manage Stock and Visual Merchandising**
- Organise and tidy up stock in the backroom
- Process incoming inventory and assist with stock replenishment
- Support the team in arranging attractive product displays

**Support Sales Operations**
- Wrap and pack purchases with care, especially gifts
- Handle cashiering duties accurately and responsibly
- Assist with ordering and receiving new stock

**KPIs include**:

- Customer Service Excellence
- Customer compliments / positive mentions
- Achievement of daily and monthly sales targets
- Demonstrates strong product knowledge, especially for shoe sizing and toy recommendations
- Smooth overall store maintenance and operation
- Selling floor tidy checks: 100% completion at mid
- and end-of-shift
- Display maintenance: All items in place during visual walk-throughs
- Accurate stock processing
- Backroom organisation
- Cash register accuracy
- Shift handovers: Clear and complete notes or verbal updates to next team member

**Requirements**:

- Minimum GCE ‘N’ Level
- Must have initiative and be enthusiastic, patient and courteous
- Minimum weekly commitment: Two days a week, of which one day must be a weekend. Must be available to work on public holidays.
- Minimum contract commitment: 6 months

**Job Type**: Part-time

Pay: $11.50 - $12.00 per hour

Expected hours: No less than 18 per week

**Benefits**:

- Employee discount

Work Location: In person

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