Specialist, Cabin Services
3 days ago
Please apply via the following link for us to process your application:
https://careers.flyscoot.com/job-detail/R0004648
We are searching for a Crew Performance & Engagement (CPE) Specialist to be part of the Crew Performance and Engagement team taking care of Crew's well being & engagement, performance management & development.
You will be working closely with CPE team, allocated Team Leaders and Human Resource team to improve the performance and craft development needs of cabin crew through identifying trends, areas for improvement and best practices.
Responsibilities
Crew Performance Management
- Manage the performance of the line crew as part of the Crew Performance Team, with the support of Team Leaders (TL)
- Responsible for ensuring that Crew Performance processes are correctly implemented with the support of Team Leaders
- Coaching Team Leaders for their leadership development in crew management
- Manage and resolve crew grievances whenever they are raised through the various feedback channels
Crew Discipline Management
- Manage Crew Discipline process in a fair and consistent manner
- Identify performance gaps to be addressed through training, coaching and counselling
- Conduct Primary investigation and assist in Disciplinary Inquiry
- Manage and resolve conflicts among crew. Ensure that follow-up actions (if any) are carried out and monitored for effectiveness
- Follow up with crew on complaints received
Crew Engagement
- Conceptualize, Plan and Execute Crew Engagement activities
Crew Recognition Management
- To manage the Best Scootee (Cabin Crew) of the Quarter/Year in their respective ranks
- To give recognition to crew for compliments received or jobs well done
- Provide guidance and advice to cabin crew on career advancement. Eg. re-designation and promotion
Cabin Crew Recruitment
- Work closely with Human Resource to recruit sufficient cabin crew to fulfil operational requirements
- Ensure recruitment criteria are implemented within regulatory requirements
Crew Welfare Management
- Posting of Birthday wishes in Mega Team chat monthly
- Sending of welfare entitlement (Fruit Basket/Flower Wreath/Baby Hamper
- Provide support to crew during overseas sickness
- Provide support/meet crew when there for any incident on flight (Eg. Death on Board/Abusive Pax)
Crew Performance & Engagement (CPE) Supervisor Duty
Perform CPE Supervisor duty once a month (Rotation among CP Specialists); the duty duration is 1 week from Monday to Sunday. Following tasks to be completed when on duty.
- Read and highlight matters requiring follow-up from the daily ops log
- Check on Sales Force for any pax complaint
- Check on Crew Report System (CRS) for Cabin Crew In-Charge (CIC)/Complex Leader (CL) feedback form
- Check on CRS for Passenger Compliment
- Action on emails from Cust care (Pax Compliments & Complaints)
Administrative Duty
- Checking and processing of contract renewal form submitted by Team Leaders (TLs)
- Checking and processing of probation confirmations submitted by TLs
- Checking of cabin crew MCs submission
- Compile Crew Performance statistics
- Submission of CPE statistics slides
- Conduct Exit interview for resigning crew
- Tabulate resignee statistics for CEO meeting
- Budget for Crew Engagement events
- Writing of event costing proposal
- Preparation of Graduation Slides and Logbook for new crew
- To build effective working relations with HR Business Partners
Requirements
- Minimum 1-year supervisory experience managing a team
- Good time management and able to multitask and work under pressure
- Excellent interpersonal and communication skills for crew performance and engagement activities
Please apply via the following link for us to process your application:
h ttps://careers.flyscoot.com/job-detail/R0004648
-
Aircraft Cabin Maintenance Specialist
3 days ago
Singapore AVON CLEANING SERVICES PTE LTD Full timeJob SummaryWe are seeking a highly skilled Aircraft Cabin Maintenance Specialist to join our team at Avon Cleaning Services PTE LTD. In this role, you will be responsible for maintaining the cleanliness and presentation of our aircraft cabins.
-
Aircraft Cabin Maintenance Specialist
5 days ago
Singapore AVON CLEANING SERVICES PTE LTD Full timeJob DescriptionWe are seeking a highly skilled Aircraft Cabin Maintenance Specialist to join our team at Avon Cleaning Services PTE LTD. In this role, you will be responsible for maintaining the highest standards of cleanliness and presentation in our aircraft cabins.Responsibilities:Maintain the interior cleanliness of the aircraft cabin, including floors,...
-
Cabin Coatings Specialist
3 days ago
Singapore SINGAPORE AERO SUPPORT SERVICES PTE. LTD. Full timeCabin Painter Job DescriptionWe are seeking a skilled Cabin Painter to join our team at SINGAPORE AERO SUPPORT SERVICES PTE. LTD.Job OverviewThe successful candidate will be responsible for ensuring high-quality paint finishes on aircraft cabins, adhering to safety and regulatory standards.Responsibilities:Prepare surfaces for painting by sanding and...
-
Senior Cabin Crew Performance
7 days ago
Singapore SCOOT PTE. LTD. Full time**Job Description:**We are seeking an experienced Senior Cabin Crew Performance & Engagement Specialist to join our team at Scoot PTE. LTD.**Job Title:** Senior Cabin Crew Performance & Engagement Specialist**Estimated Salary:** SGD 50,000 - 70,000 per annum **About the Role:The successful candidate will be responsible for managing the performance of cabin...
-
Corporate Secretarial Professional
3 weeks ago
Singapore Cabin Full timeAbout CabinCabin is an online accounting and corporate secretarial firm, dedicated to delivering exceptional back-office services powered by technology and thoughtful humans.Our team is embarking on a new phase of growth and we are looking for motivated individuals to join us as Corporate Secretarial Professionals. This role is a full-time position based in...
-
Corporate Secretary
3 weeks ago
Singapore Cabin Full timeAbout CabinWe are an online accounting and corporate secretarial firm, committed to delivering exceptional back-office services powered by technology and thoughtful humans.As a Corporate Secretary, you will be responsible for executing corporate secretarial administrative duties, including the preparation of resolutions and meeting minutes, updating and...
-
Specialist, cabin services
2 weeks ago
Singapore This Is An IT Support Group Full timePlease apply via the following link for us to process your application: We are searching for a Crew Performance & Engagement (CPE) Specialist to be part of the Crew Performance and Engagement team taking care of Crew's well being & engagement, performance management & development.You will be working closely with the CPE team, allocated Team Leaders, and...
-
Aircraft Cabin Maintenance Professional
4 weeks ago
Singapore SINGAPORE AERO SUPPORT SERVICES PTE. LTD. Full timeAbout the RoleWe are seeking a highly skilled Aircraft Cabin Maintenance Professional to join our team at SINGAPORE AERO SUPPORT SERVICES PTE. LTD. In this role, you will be responsible for ensuring the highest standards of aircraft cabin maintenance.Job SummaryThis is an exciting opportunity to work with our experienced team and contribute to the success of...
-
Singapore SINGAPORE AERO SUPPORT SERVICES PTE. LTD. Full timeAirframe Inspection and RepairAs an Aircraft Cabin Trainee Technician with Singapore Aero Support Services PTE. LTD., you will be responsible for inspecting and repairing passenger seats, galleys, and lavatories to maintain aircraft conditions.Evaluate the condition of cabin interior components, including seat tracks, overhead bins, galleys, side panels, and...
-
Singapore R.I.S.E AEROSPACE PTE. LTD. Full timeCompany OverviewR.I.S.E Aerospace PTE. LTD. is a leading provider of aerospace solutions, committed to delivering high-quality services to our clients.About the RoleWe are seeking an experienced Senior Aircraft Cabin Refurbishment Specialist to join our team. The successful candidate will be responsible for refurbishing aircraft cabin interior components,...
-
Aerospace Cabin Maintenance Specialist
7 days ago
Singapore R.I.S.E AEROSPACE PTE. LTD. Full timeAerospace Technician Job DescriptionR.I.S.E Aerospace PTE. LTD. is seeking a highly skilled Aerospace Cabin Maintenance Specialist to join our team.About the RoleThis is an exciting opportunity for individuals who are passionate about aircraft maintenance and have excellent problem-solving skills. The successful candidate will be responsible for ensuring...
-
Airline Cabin Cleaner Executive
7 days ago
Singapore AVON CLEANING SERVICES PTE LTD Full timeAre you looking for a challenging role in the aviation industry? We are seeking an experienced Aircraft Cabin Cleaner to join our team at Avon Cleaning Services PTE LTD.About the JobThis is a dynamic opportunity for a highly motivated individual to work as part of a tight-knit team, ensuring the cleanliness and presentation of aircraft cabins meet the...
-
Aircraft Cabin Technician
1 month ago
Singapore SINGAPORE AERO SUPPORT SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesJob Description:• Perform functional and aesthetic inspection of aircraft cabin interiors.• Document any defects, perform troubleshooting and carry out rectification.• Support cabin modification, retrofitting and component repair tasks.• Any other duties as assigned by the supervisorRequirements:• NITEC / Higher NITEC,...
-
Cabin Technician Trainee
4 weeks ago
Singapore SINGAPORE AERO SUPPORT SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesJob Description Inspect and repair passenger seats, galleys, and lavatories and maintain aircraft conditions Install cabin interior components into commercial aircraft, including seat tracks, overhead bins, galleys, side panels, bulkheads, etc. Maintain luggage storage area in a neat and organized manner Maintain inventory items...
-
Senior Cabin Crew Engagement Specialist
12 hours ago
Singapore SCOOT PTE. LTD. Full timeAbout the Role:We are searching for a dedicated and experienced Crew Performance & Engagement (CPE) Specialist to join our Crew Performance and Engagement team at Scoot PTE. LTD.Job Description:Crew Performance ManagementManage the performance of line crew as part of the CPE team, with the support of Team Leaders (TL)Responsible for ensuring that Crew...
-
Aircraft Cabin Trainer
1 week ago
Singapore SINGAPORE AERO SUPPORT SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesJob Description: Conduct Classroom documentation training Conduct OJT & assessment Develop Training Syllabus and Training Assessment Develop Training Plan and OJT LogRequirements: Professional Certificate/NiTEC, Diploma Min 1 to 2 years working experience in aviation industry Possess Train the Trainer qualification will be an...
-
Airline Cabin Technician Specialist
1 day ago
Singapore AVIATION LABOUR GROUP PTE. LTD. Full timeAircraft Cabin TechnicianAre you an experienced Aircraft Cabin Technician looking for a new challenge? AVIATION LABOUR GROUP PTE. LTD. is currently seeking a skilled technician to join our team in Singapore.About the RoleThis long-term contract position offers a unique opportunity to work with our internationally renowned airline client, with potential...
-
Aircraft Cabin Executive
1 week ago
Singapore AVON CLEANING SERVICES PTE LTD Full timeRoles & ResponsibilitiesJob Description Perform the Interior cleaning of the aircraft cabin Perform vacuuming of carpets using approved equipment Remove trash from receptacles and seat pockets and replenish airline materials Ensure the cleanliness of aircraft cabin, galleys, and toilets as per airlines’ requirements Assist with the loading of blankets...
-
Executive cabin attendant
3 weeks ago
Singapore Christmas Lumber Company, Inc. Full timeAdded 05/09/2023The dream of flying has always been a human fascination, evoking emotions and the sense of freedom. Modern business aviation attracts people who share that passion. People from all over the world converge at Jet Aviation, creating a unique cultural mix. They combine their competencies and skills with one common mission: to serve our...
-
Aircraft Cabin Groomer
1 week ago
Singapore CONCO AERO MAINTENANCE PTE LTD Full timeRoles & Responsibilities- Cleaning of aircraft interior (Eg. Cabin, seats, galleys, lavatories, ceiling panels, sidewall panels, carpet cleaning etc)- Perform seat cover replacement- Physically fit- Able to work in hot and humid environment- Able to understand simple instructions in English- Work location at Hangar, 25 Airline Road, Singapore 819829Tell...