Associate Director, Relationship Manager, PvB

3 days ago

Singapore Standard Chartered Full time
Job Summary Strategy
Drive profitable growth by acquiring, developing and servicing long-term relationships with HNW clients Business
  • Accountable for the performance of individual’s own client book.
  • Deliver NNM, AUM and revenue growth targets and key operating metrics (such as tail accounts management, client acquisition, client satisfaction, portfolio mix).
  • Generate healthy pipeline of target market prospects and convert them into clients.
  • Grow client portfolio size by deepening existing customer relationships.
  • Implement an asset allocation in line with the client needs, and model portfolios as benchmarks.
  • Deliver, monitor and review solutions to clients based on client investment profile.
  • Conduct periodic reviews of client accounts in accordance with established procedures.
  • Deliver profitable growth by controlling costs and mitigating operational losses.
  • Deliver positive client performance in line with client investment profiles.
Processes
  • Support the continuous improvement of processes to increase operational efficiency and effectiveness.
  • Support the effective management of operational risks across the Business and in compliance with applicable internal policies, and external laws and regulations at a global level.
  • Support the delivery of Business strategy in a safe and well-controlled manner and on an end-to-end basis.
Ensure sales management, suitability and onboarding processes are applied appropriately People & Talent
  • Collaborate with support functions, business partners and product specialists to deliver One Bank, support cross selling efforts and referral program (where applicable), and provide effective client solutions.

Key Responsibilities Risk Management
  • Do what is right in order to avoid reputational risks and operational losses.
  • Understand the risk and control environment within area of responsibility and drive rectification as required.
  • Handle customer issues, complaints and product enquiries on timely basis in accordance with established procedures.
  • Ensure that Risk Management matters that are brought to attention are subject to direct remedial action and/or ensure adequate reporting to the relevant Risk Committees and/or line management.
Governance
  • Awareness and understanding of the regulatory framework in which the Group operates and the regulatory requirements and expectations relevant to the role.
  • Ensure adherence with the highest standards of ethics and compliance with relevant polices, processes and regulations forms part of the culture.
  • Participation in Local Client Committee and other relevant committees where applicable.
  • Engage with all audit report findings and ensure feedback is acted upon.
Regulatory & Business Conduct
  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Lead the Singapore CPBB Private Banking function/[team] to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders
  • Platform Managers
  • Client Services Managers
  • Product Specialists and dedicated function partners
  • Relevant Front Office colleagues
Our Ideal Candidate
  • Academic or Professional Education/Qualifications – relevant degree, level 4 RDR compliant qualification
  • 5 years of Relationship Management experience in Private Banking
  • Excellent in business communication
  • Licenses and Certifications/accreditations – as required by role remit and responsibility
  • Professional Memberships – as required by role remit and responsibility
  • Bank training; i.e. mandatory & developmental – as below
  • Demonstrable and relevant experience in the Private Banking industry commensurate with this remit and level of responsibility
  • Strong ability to develop a network of target prospects
  • Proven risk management capabilities
  • Firm in all business guidelines and compliance issues
  • Sound knowledge of financial markets and investment products
  • Outstanding communication and presentation skills
Role Specific Technical Competencies
  • Relationship Management
  • Market Knowledge
  • Manager Conduct
  • Manage Risk
  • Products and Processes
About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  • Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
  • Flexible working options based around home and office locations, with flexible working patterns.
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers

  • Standard Chartered Singapore | Officer, PvB Service Transformation

    2 days ago

    Singapore Standard Chartered Singapore Full time

    Area of interest: Private Banking & Wealth Management Title: Officer, PvB Service Transformation 16553Regular Employee Office - Full Time JOB SUMMARY Support the PvB Service Transformation Team, Singapore in: formulating and executing the process improvement strategy to continuously improve the Client Experience and Front Office’s productivity. developing...

  • Director, PVB Client Reporting

    7 days ago

    Singapore STANDARD CHARTERED BANK (SINGAPORE) LIMITED Full time

    JOBSUMMARYResponsible to lead anddrive the refinement of PvB client statements globally. You will beengaging front to back stakeholder throughout theprocess/initiative to communicate changes effectively and gatherfeedback, ensuring the refinement initiative are executedseamlessly. You will also ensure compliance with externalregulatory requirements, internal...

  • Director, PVB Client Reporting

    7 days ago

    Singapore STANDARD CHARTERED BANK (SINGAPORE) LIMITED Full time

    JOBSUMMARYResponsible to lead anddrive the refinement of PvB client statements globally. You will beengaging front to back stakeholder throughout theprocess/initiative to communicate changes effectively and gatherfeedback, ensuring the refinement initiative are executedseamlessly. You will also ensure compliance with externalregulatory requirements, internal...

  • Director, PVB Client Reporting

    1 week ago

    Singapore STANDARD CHARTERED BANK (SINGAPORE) LIMITED Full time

    Roles & ResponsibilitiesJOB SUMMARYResponsible to lead and drive the refinement of PvB client statements globally. You will be engaging front to back stakeholder throughout the process/initiative to communicate changes effectively and gather feedback, ensuring the refinement initiative are executed seamlessly. You will also ensure compliance with external...

  • Director, PVB Client Reporting

    1 week ago

    Singapore STANDARD CHARTERED BANK (SINGAPORE) LIMITED Full time

    Roles & ResponsibilitiesJOB SUMMARYResponsible to lead and drive the refinement of PvB client statements globally. You will be engaging front to back stakeholder throughout the process/initiative to communicate changes effectively and gather feedback, ensuring the refinement initiative are executed seamlessly. You will also ensure compliance with external...

  • Lawyers/Associate Directors

    3 days ago

    Singapore ADSAN LAW LLC Full time

    Roles & ResponsibilitiesJoin Our Dynamic Team as Associate Director!Adsan Law is looking to expand its practice capabilities in the following practice areas:(1) Investment Funds(2) Family & Private Clients(3) Litigation, Arbitration & Dispute ResolutionWe are seeking driven individuals to join us as Associate Directors. This is an exceptional opportunity to...

  • RELATIONSHIP STUDIO PTE. LTD. | Business Development Manager

    22 hours ago

    Singapore RELATIONSHIP STUDIO PTE. LTD. Full time

    About Us We are a Training Provider that goes beyond the books and traditional theories to discover your strengths, blind spots and needs, coach you on managing the sensitivity in every relationship, and recommend what works best – helping you achieve a high self-mastery level of self-awareness and personality integration. We also access your motivations,...

  • Associate Allied Chemicals | Key Account Manager

    3 days ago

    Singapore Associate Allied Chemicals Full time

    Associate Allied Chemicals has been delivering ingredient solutions for the fragrance, flavor, food and personal care industries for over 45 years. We have a global presence with sites in India, France and Dubai and serving customers across Asia and Europe with high quality ingredient solutions. As we expand our presence, we looking for a motivated Key...

  • RELATIONSHIP STUDIO PTE. LTD. | HR

    6 days ago

    Singapore RELATIONSHIP STUDIO PTE. LTD. Full time

    About Us We are a Training Provider that goes beyond the books and traditional theories to discover your strengths, blind spots and needs, coach you on managing the sensitivity in every relationship, and recommend what works best – helping you achieve a high self-mastery level of self-awareness and personality integration. We also access your motivations,...

  • Director of Revenue Management

    3 days ago

    Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    Roles & ResponsibilitiesReporting to the General Manager, the Director of Revenue Management is responsible for maximizing overall revenue through development and implementation of effective inventory and pricing strategies based on demand and competitor analysis in order to gain market share.OVERALL OBJECTIVES Drive Market Share and Revenue Performance...

  • Director of Revenue Management

    2 days ago

    Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    Roles & ResponsibilitiesReporting to the General Manager, the Director of Revenue Management is responsible for maximizing overall revenue through development and implementation of effective inventory and pricing strategies based on demand and competitor analysis in order to gain market share.OVERALL OBJECTIVES Drive Market Share and Revenue Performance...

  • 2 X LITIGATION DIRECTOR

    3 days ago

    Singapore Lawsociety Full time

    2 X LITIGATION DIRECTOR / ASSOCIATE DIRECTOR / SENIOR ASSOCIATE Forte Law LLC We are seeking a Senior Associate/Associate Director who is experienced and keen to build up his/her portfolio, as well as a Director who is experienced and looking to increase his/her clientele. Qualifications: First/2nd Upper Class Honours Intelligent, hardworking, and committed...

  • Lawsociety | Associate

    3 days ago

    Singapore Lawsociety Full time

    Associate / Senior Associate / Associate Director Invictus Law Corporation We are looking for motivated and mature individuals to join us as an Associate / Senior Associate / Associate Director (up to 7 years PQE). Successful applicants can expect to work in a dynamic and fun environment and gain exposure to a full range of litigation matters, including...

  • Lawsociety | Associate

    3 days ago

    Singapore Lawsociety Full time

    Associate / Senior Associate / Associate Director Invictus Law Corporation We are looking for up to 2 motivated and mature individuals to join us as an Associate / Senior Associate / Associate Director (0 to 7 years PQE). This is a new hire and not a replacement hire exercise. Successful applicants can expect to work in a dynamic and fun environment and...

  • National University of Singapore | Senior Associate Director/Associate Director

    3 days ago

    Singapore National University of Singapore Full time

    Senior Associate Director/Associate Director (Project Management) By continuing to use and navigate this website, you are agreeing to the use of cookies. Press Tab to Move to Skip to Content Link Home Page View All Jobs Language View profile Job Description Job Title: Senior Associate Director/Associate Director (Project Management) Posting Start Date:...

  • Associate Director

    3 days ago

    Singapore Rambøll Full time

    Job Description We are looking for an Associate Director to join our Singapore studio! Why do we need you? Do you want to turn dreams into reality, working with award-winning sustainable landscape architecture? Formerly known as Ramboll Studio Dreiseitl now Henning Larsen, we are now looking for an Associate Director to join our...

  • CCA and ACSIS Manager

    6 days ago

    Singapore CCA and ACSIS Manager Full time

    Coordination and Engagement Work in collaboration with the Head of Operations and the Head of PE on the strategic direction of the CCA department. Be responsible for implementation of strategic plans. Ensure a balance of activities across various domains such as sports, arts, cultural events, and community service. Work with curriculum coordinators about...

  • Associate Director

    3 days ago

    Singapore HENNING LARSEN PTE. LTD. Full time

    Roles & ResponsibilitiesWe are looking for an Associate Director to join our Singapore studio!Why do we need you?Do you want to turn dreams into reality, working with award-winning sustainable landscape architecture? Formerly known as Ramboll Studio Dreiseitl now Henning Larsen, we are now looking for an Associate Director to join our global design...

  • Associate Director

    2 days ago

    Singapore HENNING LARSEN PTE. LTD. Full time

    Roles & ResponsibilitiesWe are looking for an Associate Director to join our Singapore studio!Why do we need you?Do you want to turn dreams into reality, working with award-winning sustainable landscape architecture? Formerly known as Ramboll Studio Dreiseitl now Henning Larsen, we are now looking for an Associate Director to join our global design...

  • Vistra | Associate, Relationship Management, Global Incorporations

    22 hours ago

    Singapore Vistra Full time

    Select how often (in days) to receive an alert: Associate, Relationship Management, Global Incorporations Requisition ID: 11980It’s never been a more exciting time to join Vistra. At Vistra, our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the...