DCC Specialist

4 days ago

Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full time $3,000 - $5,000
  • Responsible for answering and diverting all inbound calls from dealers (including inbound calls from showrooms and 400 calls)
  • Professionally answer inbound inquiries and record qualified lead data
  • Aggregate and collect the lead data collected by online marketing specialists
  • Calling online leads to verify their purchase time and basic information
  • Promptly reply to IM chatting list of pendant media
  • Transfer the lead level judgment to the experience partner to invite to the store
  • Count daily showroom calls and 400 calls, analyze the number and quality of incoming leads, and generate statistical reports to send to department managers
  • Analyze the information accuracy and connection rate of each network channel, and form reports
  • Statistics and analysis of lead quantity and quality

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