Sr customer service specialist singapore, singapore

5 days ago

Singapore Brenntag Specialities Full time

Our team in Singapore currently has an opening for a Sr Customer Service Specialist . YOUR ROLE & RESPONSIBILITIES Position Summary The Customer Care Specialist is responsible for order managing till fulfillment and responding to customer inquiries via email, phone or face-to-face in a swift manner. He/she will be the contact point for internal & external customers, co-ordinate and collaborate all customer’s orders promptly and efficiently. Ensure all deliveries to customers are properly communicated to all parties, co-ordinate with Logistics/3rd party to ensure seamless deliveries, ensure customer’s inquiries/complaints/feedbacks are handled promptly and appropriately, as well as to achieve a high level of customer satisfaction all the time. Responsibilities and Duties: Focus on order processing and fulfillment till delivery in a prompt and accurate manner. Acknowledge customers’ emails on queries/feedbacks/order placements within one working day. Follow up with customers to ensure a high level of satisfaction and determine future requirements. Ensure that customer’s complaints/feedbacks are well investigated, resolved, and escalated to Senior Management while working with Regulatory & QSHE swiftly & independently. Ensure the availability of certificate of analysis/compliance, applying inspection status. Prepare, generate, and disseminate customer reports in a timely and accurate manner. Collect and sustain sales data and a database of customer contacts. Maintain a good filing and retrieval system to ensure easy access to work documents when needed. Always adhere to management systems and comply with standard operating procedures without fail. Participate in continuous process improvement projects as needed. Ensure compliance with safety rules and measures stated in the WSH Risk Assessment. Refrain from any unsafe or negligent acts that may endanger yourself or others at the workplace. Always use personal protective equipment to ensure safety at the workplace. Participate in protecting the environment, preventing pollution, complying with applicable requirements as identified in the policy statements, and promoting sustainable practices. Other duties as assigned. YOUR PROFILE Knowledge and Skills Requirement Minimum GCE ‘O’ level or Diploma level. At least 2 years of working experience in the related industry for a senior position. Professional, effective communication skills, an attentive listener, and a great team player. Well-mannered, empathetic, approachable, and well-disciplined in nature. Calm and patient when dealing with customers in complex situations. Reacts well under pressure, especially in a constantly changing organizational environment. Proficiency in Microsoft Office. Abide by Company’s policies and procedures at all times. Always represent the Company in a professional manner. Keep Company’s information confidential. OUR OFFER INTERESTED? We look forward to receiving your application. Brenntag is the leading global distributor of chemicals and ingredients, committed to connecting customers and suppliers within networks. We add value for our customers and partners every step of the way: through our product knowledge, innovation, and sustainable solutions, combined with our passion for service excellence and commitment to safety. Headquartered in Essen, Germany, and with more than 17,500 experts at about 600 locations in 72 countries, our two global divisions, Brenntag Essentials and Brenntag Specialties, offer a full range of industrial and specialty chemicals and ingredients. Therefore, our clients and partners can count on us for global reach combined with local agility and execution. As an employer, we embrace diversity and foster a sense of community and collaboration in an environment where employees are encouraged to share ideas and work together. We engage our employees in the company’s mission for collective success by building long-term stability and safety through trust and clarity across the organization. We believe in empowering our employees to reach their full potential and shape the future. #J-18808-Ljbffr

  • Sr customer service specialist

    2 weeks ago

    Singapore Brenntag Full time

    Sr Customer Service Specialist Our team in Singapore currently has an opening for a Sr Customer Service Specialist YOUR ROLE & RESPONSIBILITIES Position Summary The Customer Care Specialist is responsible for order managing till fulfillment and responding to customer inquiries via email, phone or face-to-face in a swift manner. He/she will be the contact...

  • Customer Service Representative

    4 weeks ago

    Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time

    Job Description:Job Title: Customer Service AssistantCompany: PERSOLKELLY SINGAPORE PTE. LTD.As a Customer Service Assistant at PERSOLKELLY SINGAPORE PTE. LTD., you will play a vital role in ensuring the highest level of customer satisfaction. Your primary responsibility will be to assist at the Service Counter, addressing customer inquiries and resolving...

  • Career Opportunities with the Singapore Prison Service

    1 week ago

    Singapore Singapore Prison Service Full time

    OverviewA civilian career with the Singapore Prison Service (SPS) offers numerous opportunities for growth and development. You will work alongside uniformed officers in various units, gaining diverse exposure and developing cross-cutting knowledge and skills.SalaryThe estimated salary range for this role is $2,255 - $4,226 per month, depending on your...

  • Sr customer service specialist

    2 weeks ago

    Singapore Brenntag Specialities Full time

    Our team in Singapore currently has an opening for a Sr Customer Service Specialist YOUR ROLE & RESPONSIBILITIES Position Summary The Customer Care Specialist is responsible for order managing till fulfillment and responding to customer inquiries via email, phone or face-to-face in a swift manner. He/she will be the contact point for internal & external...

  • Sr product specialist

    1 day ago

    Singapore This Is An IT Support Group Full time

    Work Schedule Standard (Mon-Fri)Environmental Conditions OfficeJob Description Thermo Fisher Scientific Inc. is seeking a highly motivated and skilled Sr Product Specialist to join our dynamic sales team in Singapore. This is an outstanding opportunity to play a key role in driving revenue growth and developing new business for our portfolio of products. As...

  • Actuarial Services Specialist

    1 week ago

    Singapore KPMG - Singapore Full time

    **Job Overview**KPMG is a leading provider of audit, tax and advisory services in Singapore. We are seeking an experienced Actuarial Services Specialist to join our team.About the RoleThis role involves participating in actuarial audits and advisory work for our life insurance clients such as direct insurers and reinsurers. The ideal candidate will have a...

  • Experienced Immigration Specialist

    1 week ago

    Singapore KPMG - Singapore Full time

    Job SummaryWe are seeking an experienced immigration specialist to join our team at KPMG in Singapore. As an immigration specialist, you will be responsible for providing application overview, collating clients' documents / information and addressing clients' queries.About the RoleLiaise with clients and assist with the application of the relevant Singapore...

  • Service Technician Singapore

    4 weeks ago

    Singapore DELO INDUSTRIAL ADHESIVES (SINGAPORE) PTE. LTD. Full time

    Roles & ResponsibilitiesDELO Industrial Adhesives, a successful, international and innovative company, is hiring. Known in Europe as an award-winning employer at the cutting edge of technology, DELO is specialized in technical applications of high-tech bonding techniques in the growing markets of opto-electronics, consumer electronics, RFID, automotive,...

  • Customer Service Support Specialist

    4 weeks ago

    Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time

    Job SummaryWe are seeking a highly skilled Customer Service Support Specialist to join our team at PERSOLKELLY SINGAPORE PTE. LTD. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities- Respond to customer inquiries in a timely and professional manner...

  • Cloud Infrastructure Specialist

    1 week ago

    Singapore Singapore Airlines Full time

    Job OverviewWe are seeking a highly skilled Cloud Infrastructure Specialist to join our team in Singapore. As a key member of the Cloud & Platforms team, you will be responsible for designing, implementing, and managing cloud-based infrastructure solutions.Estimated Salary$120,000 - $180,000 per annum, depending on experience.Key ResponsibilitiesDeep...

  • IT Vendor Management Specialist

    1 week ago

    Singapore NETS Singapore Full time

    Job Title: IT Vendor Management SpecialistAbout the RoleNETS Singapore is seeking an experienced IT Vendor Management Specialist to join our team. This role will be responsible for overseeing IT vendor management and managing risks associated with IT vendors.Key ResponsibilitiesOversight of IT vendor management processes, ensuring alignment with regulatory...

  • Customer Service Ambassador for Singapore Location

    46 seconds ago

    Singapore CHATERAISE (SINGAPORE) PTE. LTD. Full time

    Job OverviewWe are seeking a part-time Customer Service Ambassador to join our team at Yatsudoki & Chateraise Singapore. As a key member of our service crew, you will be responsible for delivering exceptional customer experiences and contributing to the overall success of our restaurant.Key ResponsibilitiesCustomer Service: Provide top-notch customer...

  • Customer service specialist

    3 weeks ago

    Singapore Certu Systems, Inc. Full time

    As a Customer Service Specialist in our Operations Division, you will: Learn the company’s system to be able to provide services and communicate effectively with stakeholders Maintain operations standard operating procedures and templates Solve day-to-day shipment delivery issues related to various stakeholders Train carriers/drivers, customers’...

  • Technical Product Specialist

    4 days ago

    Singapore Reinhausen Singapore Pte. Ltd. Full time

    OverviewWe are seeking a skilled Technical Product Specialist to join our team at Reinhausen Singapore Pte. Ltd.

  • Customer Service Specialist

    2 days ago

    Singapore Daikin Airconditioning (Singapore) Pte Ltd Full time

    Job OverviewDaikin Airconditioning (Singapore) Pte Ltd is seeking a skilled Customer Service Specialist to join our team. As a key member of our service engineering department, you will play a vital role in delivering exceptional customer experiences and ensuring the seamless operation of our air-conditioning systems.

  • Asset Management Operations Specialist

    2 weeks ago

    Singapore GOLDMAN SACHS SERVICES (SINGAPORE) PTE. LTD. Full time

    About the RoleAward-winning Goldman Sachs Services (Singapore) Pte. Ltd. is seeking a highly motivated Asset Management Operations Specialist to join our team in Singapore. As an Asset Management Operations Specialist, you will play a key role in delivering exceptional client service and ensuring seamless operations for our asset management business.Job...

  • Experience Marketing Specialist

    1 week ago

    Singapore Klook Travel Technology Pte. Ltd. (Singapore) Full time

    About KlookAt Klook Travel Technology Pte. Ltd. (Singapore), we're revolutionizing the travel industry by making experiences accessible to everyone. As a leading platform for experiences and travel services, we believe in the power of moments that bring people together.We're seeking an ambitious Experience Marketing Specialist to join our team in Singapore!...

  • Cyber Security Specialist

    1 week ago

    Singapore Singapore Airlines Full time

    About UsSingapore Airlines is a leading global airline that connects Asia to the world. We are committed to delivering exceptional service and providing our customers with a unique travel experience.Job DescriptionWe are seeking an experienced Cyber Security Specialist to join our team in Singapore. As a key member of our Group Information Security Team, you...

  • Sr. solutions

    10 hours ago

    Singapore Lenovo Full time

    Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the...

  • Logistics Specialist for Decathlon Singapore

    2 weeks ago

    Singapore Decathlon Singapore Full time

    About UsAt Decathlon Singapore, we're passionate about delivering exceptional customer experiences. Our flagship store, Singapore Lab, is a hub of sports and entertainment, welcoming over 1.5 million visitors annually.