
F&B Executive
1 week ago
Step Up and Lead the Service Floor
If you've ever felt like you were ready for more responsibility, more growth, and more impact, this is your chance. We're looking for a hands-on leader who can manage daily operations, uplift the team, and drive an unforgettable guest experience.
Job Responsibilities:
- Oversee day-to-day front-of-house operations to ensure smooth service flow
- Supervise and mentor service crew, ensuring grooming, punctuality, and performance meet brand standards
- Lead pre-shift briefings and allocate team duties effectively
- Manage customer experience, handle feedback and resolve service issues promptly and professionally
- Monitor floor activity and jump in where needed to maintain service speed and quality
- Track daily sales, upselling effectiveness, and provide feedback to team
- Assist with shift scheduling, manpower planning, inventory checks, and outlet reporting
- Liaise with kitchen and backend team to ensure coordination across departments
- Enforce hygiene, safety, and service protocols in accordance with SFA and company policies
- Train new staff and support onboarding of new hires
- Minimum 1-2 years' experience in an F&B supervisor or senior service crew role
- Strong leadership and interpersonal skills - able to guide, correct, and uplift team members
- Confident in handling customer issues and making decisions under pressure
- Good understanding of F&B operations, basic admin, POS, and ordering systems
- Must be able to work shifts, weekends, and public holidays
- Passionate about the F&B industry with a growth mindset
We regret to inform that only shortlisted candidates would be notified.
EA License: 22C0941 (Communal Connections Pte Ltd)
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