
Reservation & Ticketing Executive #72143
2 weeks ago
- Industry/ Organization Type: Traveling Agencies
- Position Title: Reservation & Ticketing Executive
- Working Location: Beach Road
- Working Hours: 5.5 days (Mon - Fri, 9.00am - 5.00pm; Sat, 9.00am - 1.00pm)
- Salary Package: Basic salary up to $3,500 + Variable bonus
- Duration: Permanent Role
- Manage bookings and walk-in inquiries, handling the entire ticketing process.
- Make bookings, reservations, confirmations, and changes accurately for passengers.
- Handle inquiries from passengers, agents, corporate clients, and BSPs via phone and email.
- Process reservations, mileage redemptions, ticket issuance, schedule changes, re-bookings, and re-issuance efficiently.
- Keep member accounts updated according to profile changes.
- Inform clients about current promotions, provide program materials, and assist with forms.
- Address feedback and complaints, coordinating with support to resolve issues.
- Participate in strategic planning, including needs analysis and budget preparation.
- Identify new business opportunities during team meetings.
- Manage ticket handling and event logistics.
- Stay updated on market trends, airline requirements, and industry changes.
- Perform other duties assigned by management, ensuring effective implementation and continuous improvement of the Quality Management System.
- 2 years of relevant experience with a good understanding of airfares and reservations.
- Ability to work independently, stay patient, and perform under pressure.
- Strong team player with excellent interpersonal skills.
- Proficient in Air Ticketing and GDS (Amadeus) is advantageous
- Knowledge of the Sabre system is beneficial
- Submit your application by clicking the APPLY button;
- Email your resume to . Please indicate #72143 on the email subject.
Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781
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