
Technical Expert
1 day ago
This role is responsible for providing technical support and product management expertise within the sales offices. The successful candidate will act as a subject matter expert, resolving technical issues and identifying potential risks.
Key Responsibilities:
- Provide comprehensive technical training sessions for internal staff and external customers to enhance product knowledge.
- Work closely with Product Management to define and provide feedback on product development.
- Collaborate with National Sales Office Product Managers to support planning and reviewing customer-specific solutions.
The ideal candidate will have a diploma/degree in a technical or engineering-related discipline, with proven experience in a technical role. They should be able to produce clear and professional technical documentation and possess good communication skills for engaging stakeholders.
Desirable skills include proficiency in English, knowledge of the Video Systems industry, and a customer-focused mindset.
Tell Employers What Skills You Have:Product Knowledge
Technical Documentation
Teaching
Group Training
Customer-focused
Product Management
Technical Training
Good Communication Skills
Learning Management
Instructional Design
Tendering
Facilitation
Technical Support
Training Delivery
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