Senior Patient Service Associate

1 day ago


Singapore Alexandra Hospital Full time

Senior Patient Service Associate (Ambulatory Surgery Ward)3 weeks ago Be among the first 25 applicants To deliver friendly, efficient customer service and create a warm and welcoming atmosphere for all internal and external customer/patients, with the key aim of providing excellence, patient care and satisfaction. Endoscopy and OT Listing Arrange the Operating Theatre and Endoscopy Centre Lists accordingly and efficiently. Reminder calls and confirmation of procedural appointments with patient for all surgical areas. Ensure that the daily scheduling of the various procedures is done in a timely and organized manner. Able to provide financial counselling & Bowel Preparation instructions for Direct Access Patients. Provide adequate information to patient with regards to their scheduled operation. Contact Centre Responsibilities Assist in providing solutions and advice on enquiries for patients. Provide adequate information to patient with regards to their scheduled operation. Administrative Responsibilities Assist in providing solutions and advice on enquiries for patients. Work with other department stakeholders to ensure that the patient has a smooth journey with Alexandra Hospital for their procedure. Upkeep Surgical Call Centre's readiness on downtime policies, with resources for downtime available in the clinic. Participate in quality improvement project and assume other responsibilities tasked by the clinic/nurse manager, service team leader and/or service executives. Support supervisor in daily tasks, review and streamlining of work processes. Qualification Required And Area Of Discipline Candidate must possess at least "A" Levels/Diploma Proficient in computer skills Team player with good communication and interpersonal skills Able to multitask and work in a fast-paced environment. Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed. When required, candidates should be comfortable with shift work. This is a 2-year contract role, subjected to contract extension or permanent conversion with satisfactory work performance. If the role sounds interesting to you, please contact ' ' to understand more on the role. Please indicate the position that you are interested in the subject heading. Seniority level Entry level Employment type Contract Job function Health Care Provider Industries Hospitals and Health Care Referrals increase your chances of interviewing at Alexandra Hospital, Singapore by 2x Sign in to set job alerts for "Patient Services Specialist" roles. Patient Service Associate, Clinic (Contract)*Dental Assistant / Patient Service Associate (Multiple locations)Patient Service Associate, (Specialist Clinic K - Tuberculosis Unit)Senior / Patient Service Associate, Outpatient Clinic Operations Senior Patient Service Associate (Admissions and Service Centre)*Patient Services Associate, Service Operations Temp Medical Records Office Assistant (6mths contract)Patient Service Associate Executive, Pre-Operative & Admitting Services (Admissions)Senior Patient Service Associate, Business Office (Billing & Claims)Senior/ Patient Service Associate, Pre-Operative & Admitting Services (Admissions Hotline & Counter)Senior/Patient Service Associate, Call Centre We're unlocking community knowledge We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr



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