Business & Operations Manager (Sports / Dance Academy)
2 days ago
About the role Relevé Gym & Dance is seeking a talented Business & Operations Manager to oversee the daily operations, client experience, and strategic growth of our Rhythmic Gymnastics academy at Parkway Parade. This full‐time role combines business leadership, operational excellence, and a passion for working with families and young athletes. You’ll partner closely with the Head Coach & Owner to ensure smooth day‐to‐day operations, deliver exceptional service to clients, and drive Relevé’s continued growth. What you’ll be doing Lead overall business operations, including financial planning, budgeting, and reporting. Oversee all aspects of client management — inquiries, enrollments, communication, and issue resolution — ensuring a consistent, high‐quality experience. Manage and coordinate a team of full‐time and part‐time coaches to deliver well‐run, engaging programmes. Implement and refine operational policies, systems, and service standards. Develop marketing, partnership, and retention initiatives to grow enrollment and engagement. Collaborate with leadership on strategic planning, programme expansion, and performance tracking. Ensure compliance with PDPA, safety, and other regulatory requirements. What we’re looking for 5+ years’ experience in business or operations management, ideally within the sports, dance, or enrichment sector. Strong leadership, organisation, and communication skills with a client‐first mindset. Proven ability to manage both people and processes effectively. Competence in financial planning, budgeting, and performance analysis. Hands‐on, detail‐oriented, and commercially minded. Degree in Business, Sports Management, or a related field. Must be available to work at least one weekend day each week (off‐days typically on weekdays). Full‐time, on‐site role — no remote or flexible scheduling. What we offer Competitive salary commensurate with experience. Clear progression opportunities based on performance and business impact. A professional, supportive, and dynamic working environment built on teamwork, accountability, and respect. About us Relevé Gym & Dance is one of Singapore’s leading rhythmic gymnastics academies, based at Parkway Parade. We deliver structured, high‐quality programmes for girls of all ages and levels, combining professional coaching with a welcoming, family‐oriented atmosphere. Join us and take a leading role in driving Relevé’s next stage of growth. #J-18808-Ljbffr
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