Spa/Pool Attendant

4 days ago

Singapore RAFFLES SENTOSA SINGAPORE Full time
JOB SUMMARY
Reporting to the Director of Wellness , the Spa/Pool Attendant is responsible for ensuring the safety, cleanliness, and comfort of guests using the spa and pool facilities. The role involves monitoring the spa & pool area, assisting guests, maintaining equipment, adhering to safety and hygiene protocols and upholding the highest standards of guest experience and care.
WHAT YOU WILL BE DOING :
Guest Assistance
• Greet guests and provide information about spa/pool rules, services, and facilities.
• Assist guests with seating arrangements, towels, and other amenities.
Safety and Supervision
• Monitor pool activities to ensure guest safety and compliance with pool rules.
• Respond promptly to emergencies and provide first aid or CPR if necessary.
• Report any safety hazards or maintenance issues immediately.
Maintenance and Cleanliness:
• Maintain the cleanliness of the spa changing rooms, and area, pool area, including decks, lounge chairs, and surrounding areas.
• Ensure proper functioning of pool equipment and report issues to maintenance staff.
• Regularly check pool water quality and notify relevant personnel if adjustments are needed.
Administrative Duties:
• Manage inventory of spa/pool supplies such as towels and ensure they are restocked as needed.
• Maintain accurate logs of pool attendance and incident reports.
Team Collaboration:
• Work closely with lifeguards, maintenance staff, and management to ensure smooth operations.
• Participate in team meetings and training sessions as required.
• Observe all brand/operating standards and/or LQA.
• Follow all workplace safety and security policies and procedures. Report accidents, injuries and incidents to reporting manager immediately.
• Participate & contribute actively in all Corporate Social Responsibility and Sustainability initiatives organised by the Hotel.
• Perform any other duties and responsibilities that may be assigned.
YOUR EXPERIENCE AND SKILLS INCLUDE:
• Prior experience in a similar role is preferred but not mandatory.
• Strong swimming skills and ability to work outdoors in varying weather conditions.
• Current CPR, First Aid, or Lifeguard certification (preferred).
• Excellent guest service and communication skills.
• Ability to stand for extended periods and perform physical tasks such as lifting
• Flexible with working days and hours including weekends and public holidays

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