Dining reservation executive
2 days ago
HOTEL OVERVIEW Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa. ABOUT OUR COMPANY At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immersive growth and career opportunities with us. Summary of Responsibilities: Ensure all calls & emails are answered in a courteous, friendly and prompt manner, following LQA standards and VOG initiatives Record accurate guest details in Res Diary Offer alternatives or Standby List to guests should the restaurant be fully booked Keep online portals open during slow periods Close online portals when restaurant is near fully booked Check that canceled or no show online reservations are removed from online portals backend Use Res Diary Promotion section & Promotions folder to advise guests of accurate and correct information Be up to date with Gift Central system Be up to date with Fairmont at Home Maintain collaborative working relationship with Restaurant Hostess and Restaurant Managers Follow SOP & email templates created by Dining Reservation Manager Ensure PCI Compliance for all credit card transactions Ensure smooth running of operations in the absence of Dining Reservations Manager & Assistant Manager Assist Senior Leaders as required Assist outlets when they are shorthanded (hostess/service) Generate IKE Reports (I Know Everything) Set up of Messages in Res Diary Set up of Promotions (discounts) Set up of Promotions (Events) Upkeep Online Health of each restaurant & bar (Accurate menus, time, info, pictures) Upload new menus on all online portals Qualifications: Minimum GCE ‘O’ Level or equivalent Basic call centre or F&B operation experience Fluent in verbal and written English. Good interpersonal, telephone etiquette and communication skills Computer Knowledge, i.e. well versed with emails, Microsoft word & excel, online information Seat and handle continuous calls for a prolonged time Prolonged glare from work station monitor Energetic and cheerful attitude in handling repetitive calls Ability to handle guest negative feedback Show empathy should a request not be met #J-18808-Ljbffr
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Dining Reservations Professional
18 hours ago
Singapore MARINA BAY HOTEL PRIVATE LIMITED Full timeJob SummaryWe are seeking a skilled Dining Reservations Executive to join our team at MARINA BAY HOTEL PRIVATE LIMITED.This role is responsible for providing exceptional service to our guests, managing reservations, and maintaining database accuracy.
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Dining Reservation Specialist
6 days ago
Singapore SG HOTELS PTE. LTD. Full timeOverview of SG Hotels PTE. LTD.SG Hotels PTE. LTD., a boutique hotel group in Singapore, offers an exciting opportunity for a talented individual to join their team as a Dining Reservation Specialist.
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Dining Reservations Coordinator
1 week ago
Singapore MARINA BAY HOTEL PRIVATE LIMITED Full timeJob SummaryDining Reservations Executive sought by MARINA BAY HOTEL PRIVATE LIMITED to take charge of reservation management. This role involves handling incoming calls, taking reservations, and updating database records. The ideal candidate will be service-oriented with excellent communication skills and the ability to multitask in a fast-paced...
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Dining Reservations Operations Manager
3 weeks ago
Singapore Four Seasons Hotels and Resorts Full timeAbout Four SeasonsAt Four Seasons, we are a collective of individuals who strive for excellence in creating exceptional guest experiences. Our world-class employee experience and company culture enable us to deliver luxury with genuine heart.We believe in treating everyone we meet the way we would want to be treated ourselves, whether it's our guests,...
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Dining Reservations Executive
1 week ago
Singapore MARINA BAY HOTEL PRIVATE LIMITED Full timeRoles & ResponsibilitiesSummary of Responsibilities Answer all incoming calls as per Mandarin Oriental standard Take reservations through various channels Keep track of reservations and ensure that menus are updated at third party booking channels Maintain and update database in SevenRooms regularly Contact to in-house guest and take their restaurant...
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Reservations executive
2 weeks ago
Singapore Accor Hotels Full timeCompany Description Raffles Udaipur, your private oasis. A destination for the curious, well-travelled connoisseur on a constant quest for peace, calm and discovery. Located on a 21 acres private island amid lush greenery, perfect for a rejuvenating stay. Enjoy seasonally inspired dining experiences and unmatched hotel services and amenities. Job...
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Executive Fine Dining Operations Director
3 days ago
Singapore CRYSTAL JADE FINE DINING PTE. LTD. Full timeAbout UsCRYSTAL JADE FINE DINING PTE. LTD. is a renowned dining establishment committed to delivering exceptional culinary experiences.Job OverviewWe are seeking an experienced and skilled Executive Fine Dining Operations Director to lead our team in providing outstanding service and fine dining experiences.Key ResponsibilitiesDevelop and implement...
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Fine Dining Host
6 days ago
Singapore RB FOOD GROUP PTE. LTD. Full timeJob Title: Fine Dining HostWe are seeking a skilled and detail-oriented Fine Dining Host to join our team at RB Food Group PTE. LTD.About the RoleWe offer a dynamic environment where talent thrives, supported by opportunities for growth, competitive compensation, and a commitment to excellence in service and culinary arts.Estimated Salary: $45,000 - $55,000...
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Executive Chef for Private Dining Events
4 days ago
Singapore TONG LE PRIVATE DINING PTE. LTD. Full timeJob Title: Executive Chef for Private Dining Events">About Us:">Tong Le Private Dining Pte. Ltd. is a reputable provider of high-quality private dining services, and we are seeking an experienced Catering Executive, Events to join our team.">Job Description:">The Catering Executive, Events will be responsible for the safe and efficient transportation and...
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Reservations Coordinator
4 days ago
Singapore A OPERATIONS PTE. LTD. Full timeAbout the RoleWe are seeking a skilled Reservations Agent to join our team at A OPERATIONS PTE. LTD. as a key member of our front desk operations. This role will be responsible for effectively managing guest and customer inquiries, maximizing revenue opportunities through efficient reservations, and delivering exceptional customer...
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Dining Ambassador
6 days ago
Singapore CAN CARLITOS PTE. LTD. Full timeRole SummaryWe are seeking a Dining Ambassador to provide exceptional hospitality and culinary experiences for our guests.Job ResponsibilitiesWelcome guests warmly, check-in reservations, and escort them to their assigned tables in a timely manner.Serve food and beverages efficiently while maintaining a high level of quality.Make informed menu...
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Dining Experience Coordinator
18 hours ago
Singapore GAIA CHINESE CULINARY PTE. LTD. Full timeAbout GAIA CHINESE CULINARY PTE. LTD.We are a new and upcoming fine dining Chinese restaurant concept helmed by an award-winning Chef. Our mission is to provide a unique dining experience for our guests through high-end hospitality standards and quality handpicked ingredients that elevate classic dishes with a twist.Located within walking distance from Bras...
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Executive Dining Experience Lead
2 days ago
Singapore USHIYAMA SINGAPORE PTE. LTD. Full timeWe are seeking an Executive Dining Experience Lead to join our team at Ushiyama Singapore Pte. Ltd. As a Senior Captain, you will play a pivotal role in creating seamless and extraordinary dining experiences for our guests while inspiring and guiding the service team to achieve peak performance.Job ResponsibilitiesMonitor food and beverage services to ensure...
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Dining Ambassador
2 days ago
Singapore CAN CARLITOS PTE. LTD. Full timeExciting Dining OpportunityWe are seeking a skilled Host/ Hostess to join our dynamic team at CAN CARLITOS PTE. LTD.This role is perfect for individuals who share our passion for delivering exceptional hospitality and culinary excellence in a fast-paced environment.About the RoleThis is an exciting opportunity to be part of an innovative dining experience...
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Dining Room Ambassador
4 days ago
Singapore SLDTE PTE. LTD. Full timeAs a key member of our front-of-house team, the Dining Room Ambassador plays a vital role in ensuring our guests have an exceptional dining experience at La Table D' Emma.Key Responsibilities:Greet and welcome guests upon arrival, setting the tone for a memorable dining experienceManage reservations with precision, using our reservation system to coordinate...
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Dining Experience Coordinator
2 days ago
Singapore LATIDO PRIVATE LIMITED Full timeJob SummaryWe are seeking a highly organized and customer-focused Dining Experience Coordinator to join our team at LATIDO PRIVATE LIMITED. As the first point of contact for guests, you will be responsible for creating a warm and welcoming atmosphere, ensuring seamless reservations, seating arrangements, and exceptional service.Key Responsibilities:Guest...
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Singapore STRAC PTE. LTD. Full timeWe are seeking a highly skilled Guest Relations Executive to join our team at STRAC PTE. LTD.About the RoleThis is an exciting opportunity to be part of a renowned Japanese restaurant with a coveted 2-year waitlist in Japan, now expanding to Singapore in partnership with Ebb & Flow Group.The restaurant will offer an elevated dining experience within the...
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Executive, reservation
1 month ago
Singapore CapitaLand Full timeJob Description Manage reservation requests- Monitor team to ensure that information provided to guests are accurate and updated.- Assist guests on enquiries and provide room recommendations or packages to guests based on their purpose of stay.- Resolve escalated guests' concerns and feedback relating to reservation requests.- Monitor guest satisfaction...
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Reservation Executive
3 months ago
Singapore SENTOSA BEACH RESORT PTE LTD Full timeRoles & ResponsibilitiesShangri-La Rasa Sentosa, SingaporeWe are looking for a Reservation Executive to join our team!As a Reservation Executive, we rely on you to: Provide the highest level of service to promote customer satisfaction and retention while optimizing booking opportunities Assist to maintain effective booking processes and follow through...
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Dining Experience Coordinator
1 week ago
Singapore LATIDO PRIVATE LIMITED Full timeJob SummaryThe Dining Experience Coordinator at LATIDO PRIVATE LIMITED plays a pivotal role in creating a warm and inviting atmosphere for our guests. This position involves effectively managing reservations, seating arrangements, and ensuring exceptional customer service.About the RoleGuest Reception: The ideal candidate will greet guests warmly and...