Senior Product Manager

Overview

At GovTech, we offer you a purposeful career to make lives better where we empower our people to master their craft through robust learning and development opportunities all year round.

Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today

Learn more about GovTech at tech.gov.sg.

Digital Economy Products (DEP) is a division within Govtech run like a modern product company, solving important underserved problems spanning across Healthcare, Manpower, Trade-Industry-Finance, National Development and Sustainability sectors. Product Managers at DEP are key to our success. They lead cross-functional teams of engineers, data scientists, designers and researchers and are ultimately responsible for product outcomes. They show exceptional clarity of thought, and this is reflected in their written and verbal communication skills. They lead through influence and use hard evidence, reputation and relationships to create stakeholder alignment.

Responsibilities :

Singapore Customs is a regulatory agency under the Ministry of Finance, with the mission of protecting revenue and facilitating trade for a thriving Singapore economy.

TradeNet, a core system under Singapore Customs, handles over 9 million permit applications annually and serves as the digital backbone of Singapore’s trade ecosystem. It integrates import, export and transhipment documentation processing procedures and enables the trade and logistics community to fulfil their trade formalities.Through TradeNet, Singapore Customs and other Competent Authorities monitor the movement of goods and enforce health, safety and other regulatory requirements.

To future-proof its core trade infrastructure, Singapore Customs has embarked on a strategic journey to modernize TradeNet, aiming to enhance security, user experience, and regulatory alignment.

You are expected to:

• Partner closely with the Lead Product Manager on the overall project planning and delivery.

• Lead a product squad by defining the squad roadmap, setting OKRs, prioritizing tasks, and ensuring delivery of high-quality outcomes.

• Collaborate with internal stakeholders (e.g. business and compliance teams) and external vendors to ensure smooth planning, alignment, and systems integration.

• Shape and improve the product development process by identifying gaps, driving best practices, and fostering a culture of continuous improvement.

• Be ultimately accountable for delivering meaningful outcomes and public value through the squad's work.

We are looking for an independent person with:

• 3–8 years of experience in a Product Management role

• Mastery of core product management fundamentals from discovery to delivery.

• Strong technical understanding, particularly around system integration and data workflows in complex IT environments.

• Sharp product sense with the ability to simplify complexity, make trade-offs, and prioritize effectively under constraints.

• Excellent stakeholder management skills, with the ability to align diverse groups and communicate clearly with senior leadership, agencies, and vendors.

• Experience with enterprise products and/or public sector will be an advantage

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe it is key to innovation.

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks.

We champion flexible work arrangements (subject to your job role) and trust you to manage your time to deliver your best.

Learn more about life inside GovTech at go.gov.sg/GovTechCareers.