Retail Manager

11 hours ago


Singapore MAXHUNT RESOURCE PTE. LTD. Full time

Roles & Responsibilities Job Summary Industry: Beauty (Facial, Body, Slimming, Semi-permanent Makeup, & Nail Care) The Brand/Area Manager will oversee operations, sales, team management, and brand development across multiple beauty outlets. This role ensures consistent brand standards, drives sales, leads store teams, and collaborates with cross-functional departments to achieve operational excellence. Candidates with prior experience in the beauty industry or a related field will be preferred. Key Responsibilities: 1. Multi-Outlet & Operations Oversight • Supervise daily operations of multiple outlets, ensuring SOP compliance, operational efficiency, cleanliness, and smooth workflow. • Monitor sales performance, set targets, and drive revenue growth. • Conduct regular audits and implement operational improvements to standardize processes. 2. Team Leadership & Development • Recruit, train, mentor, and evaluate store management and support teams. • Foster a motivated, customer-focused team culture. • Develop talent and support career growth initiatives. 3. Brand & Customer Experience • Ensure high standards of customer service and consistent brand experience across all outlets. • Plan and execute promotions, merchandising strategies, and brand events. • Handle escalated customer issues and implement strategies to enhance satisfaction. 4. Cross-Functional Collaboration • Work closely with marketing, HR, supply chain, and headquarters to align operations and brand strategies. • Provide insights from frontline operations to support business growth and brand development. 5. Financial & Operational Excellence • Track P&L, manage budgets, and optimize resource allocation. • Oversee staff rosters and operational planning to maximize efficiency. Requirements: • Bachelor’s degree or above in Business, Retail, Marketing, or a related field. • Minimum 5 years of experience in retail/beauty store management, multi-outlet or brand management; beauty industry experience or a related field will be preferred. • Proven leadership, communication, and team management skills. • Strong track record in achieving sales targets and operational excellence. • Knowledge of Singapore retail operations and HR compliance is preferred, but not essential, as we value diverse perspectives and experiences. Maxhunt Resource Pte Ltd | EA Licence: 22C1322Cynthia Lai | Registration No: R Tell employers what skills you have Management SkillsLeadershipOperational ExcellenceCustomer ExperienceSupply ChainStore ManagementMerchandisingCustomerfocusedTeam LeadershipTeam ManagementOperational PlanningAuditsBrand ManagementBeauty IndustryCustomer ServiceBrand Development



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