Patient Service Assistant

2 weeks ago


Singapore ANG MO KIO - THYE HUA KWAN HOSPITAL LTD. Full time

Roles and Responsibilities
Manage,record and update patient's admission, discharge, transfer details and patient's subacute/rehabilitation status.
Greet / attend to enquiries from patients, visitors and other department staff.
Check and dispatch consumables, pharmaceuticals, other laboratory and x-ray investigation charges daily.
Sort incoming documents for distribution to appropriate personnel in the ward.
Check and dispatch duly summarised and completed case-notes and x-rays to Medical Record Office (MRO).
Follow up & arrange patient's appointments and ambulance transportation.
Ensure timely submission of all charge forms with no errors.
Order patient's diet according to Daily Admission lists.
Assist Managers, Executives and staff with administrative works.
Perform any other ad hoc duties as assigned.
Requirements
GCE 'O' level with minimum of 3 credits including English.
Diplomas related to healthcare will have an added advantage.
At least one year of Clerical / Secretarial experience in healthcare related field preferred.
Proficient in computer skills (preferably MS Works, MS Excel and SAP).
Able to work in a dynamic and fast paced environment.
Ability to communicate effectively in Mandarin and / or Chinese Dialects is a plus.
Willing to commit and work on alternate Saturdays.
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