Medical Device Clinical Support Specialist

1 day ago

Singapore beBeeClinical Full time

Clinical Support Specialist Role

We are seeking an experienced and skilled Clinical Support Specialist to join our team. As a Clinical Support Specialist, you will play a crucial role in providing expert support during coronary and peripheral Intravascular Lithotripsy (IVL) procedures.

Key Responsibilities:

  • In-Procedural Support: Provide real-time clinical support during IVL procedures to ensure optimal use of the Sonico-CX system.
  • Training and Education: Deliver comprehensive training programs to physicians, nurses, cath lab staff, and field teams.
  • Remote Support: Offer remote clinical support via on-call conference calls to assist distributor teams with urgent cases.
  • Distributor Training: Train and certify distributors on product use, ensuring competency in procedural support, troubleshooting, and education.

Clinical Education & Therapy Development:

  • Technical Presentations: Deliver technical presentations and conduct workshops at hospitals, clinical meetings, and distributor events.
  • Relationship Building: Build and maintain strong relationships with interventionalists and cath lab staff to support early adoption and sustained usage.
  • Registry and Study Support: Support setup and execution of local registries or observational studies, coordinating with sites on logistics, IRB submissions, and data collection.
  • Key Opinion Leader Engagement: Engage with Key Opinion Leaders (KOLs) to support protocol development, feedback, and publication efforts.

Clinical Research & Feedback Collection:

  • Trial Materials: Present and support clinical trial materials (e.g., study protocols, IFUs, core lab manuals, CRFs).
  • Post-Market Follow-Up: Support post-market clinical follow-up and data integrity monitoring at assigned sites.
  • User Feedback: Serve as liaison between users and the marketing/R&D team to collect real-world product feedback and suggestions for improvement.

This is a unique opportunity to work with cutting-edge medical technology and contribute to improving patient outcomes. If you have a passion for healthcare and a drive to succeed, we encourage you to apply.

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