TikTok Shop

1 week ago

Singapore TIKTOK PTE. LTD. Full time
About the Team E-commerce's Governance and Experience (GNE) is a global team striving to achieve full satisfaction from customers, promoting a sustainable and risk-free sales environment, and providing the perfect purchase experience. Global Moderation is part of the GNE organization. Our mission is to deliver trustworthy and excellent service experiences for every user of TikTok Shop. Global Moderation is looking for a data scientist who is dedicated to data insight and data solutions, helping to ensure a safe and trustworthy marketplace for our buyers, sellers and creators.
Roles & Responsibilities
  • Data Infrastructure & Automation: Design, build, and maintain scalable datasets to support advanced modeling and experimentation. Develop automated data pipelines and monitoring systems using Python/SQL, and build interactive dashboards for key stakeholders.
  • Modeling & Indicator Systems: Own the end-to-end development of metrics and predictive models for e-commerce moderation. Design and optimize indicator systems across moderation quality, efficiency, and cost. Build statistical and machine learning models to forecast risks, detect anomalies, and evaluate trade-offs.
  • Experimentation & Insights: Conduct deep-dive analyses to uncover drivers of business performance and user behavior. Apply statistical tests, A/B experiments, and causal inference techniques to validate hypotheses. Translate findings into actionable strategies to improve moderation operations.
  • Collaboration & Impact: Partner closely with cross-functional teams (operations, policy, product, and engineering) to provide decision science support. Deliver compelling insights through data storytelling and tailored recommendations to drive measurable business impact.

Minimum Qualifications
  • Bachelor's degree or above in Computer Science, Statistics, Mathematics, Data Science, or other quantitative fields.
  • 5+ years of hands-on experience in data science or related roles, with a strong track record of applying statistical and analytical methods to solve real-world business problems.
  • Proficiency in SQL and Python for data extraction, transformation, modeling, and automation.
  • Solid foundation in statistics, hypothesis testing, and experimental design (e.g., A/B testing, causal inference).
  • Experience with BI tools (Tableau, Power BI, Metabase) and ability to create clear, actionable data visualizations.
  • Strong communication and structured storytelling skills, with the ability to adapt insights for both technical and non-technical audiences.
  • Strong collaboration and stakeholder management skills; proven ability to drive outcomes through data-driven recommendations.

Preferred Qualifications
  • Familiarity with machine learning techniques such as classification, clustering, anomaly detection, and predictive modeling.
  • Background in e-commerce, trust & safety, or content moderation analytics.

  • Tiktok Shop

    1 week ago

    Singapore TikTok Full time

    Responsibilities About TikTok TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa. TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and...

  • Creative Designer

    6 days ago

    Singapore TikTok Full time

    Responsibilities About the Team The TikTok Shop Creative Team is dedicated to crafting visual and UX designs that enhance the user experience on TikTok Shop for various campaigns, social media initiatives, and more. This design team consists of globally recognized visual designers, 3D specialists, motion designers, and UX designers. Our team members possess...

  • Content Designer

    2 weeks ago

    Singapore TikTok Full time

    **Responsibilities**: About the Team Through clear, expressive writing, content designers build products that captivate and engage our viewers, and transform product features and concepts so that they're intuitive and easy to understand. You'll actively build relationships with stakeholders, including the TikTok Monetization Product Management, Product...

  • Operations Manager Sea,tiktok Shop Smb

    15 hours ago

    Singapore TikTok Full time

    Responsibilities TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa. About TikTok TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris,...

  • Content Designer

    1 week ago

    Singapore TikTok Full time

    Responsibilities Execute content design and UX writing for TikTok Shop workstreams Lead initiatives to improve our processes and increase our ability to drive impact Craft, proofread, and edit concise, conversational product UI content Contribute to and evolve TikTok Shop's content, voice, and style guidelines Meet and align with teams globally to drive...

  • Country Lead, Tiktok Shop Shopping Center

    1 week ago

    Singapore TIKTOK PTE. LTD. Full time

    TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for...

  • Content Designer

    8 hours ago

    Singapore TikTok Full time

    Get AI-powered advice on this job and more exclusive features. Responsibilities Execute content design and UX writing for TikTok Shop workstreams Lead initiatives to improve our processes and increase our ability to drive impact Craft, proofread, and edit concise, conversational product UI content Contribute to and evolve TikTok Shop's content, voice,...

  • Content Design Manager-tiktok Shop

    1 week ago

    Singapore TikTok Full time

    **Responsibilities**: The TikTok Shop team's mission is to create a world class e-commerce experience that helps TikTok users find and discover amazing new products and goods. We're looking for a Content Design Manager to lead and build out the teams in Singapore and China to support the entire e-commerce experience for sellers, creators and consumers. The...

  • Tiktok Shop

    1 week ago

    Singapore TikTok Full time

    Responsibilities About TikTok TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa. TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and...

  • Tiktok Shop

    3 days ago

    Singapore TikTok Full time

    Responsibilities About TikTok TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa. TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and...