Singtel Group | Network Engineer

4 days ago


Singapore Singtel Group Full time

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.
Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.
Singtel Networks, the most established telecommunications infrastructure provider in Singapore, is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers. We are committed to celebrating inclusion and diversity and are strong believers in upskilling and nurturing all individuals. Come join us today as we build Singtel’s Networks of tomorrow, and Empower Every Generation to live, work and play in new ways
Make an Impact by:
Leading the team to operate and manage the GPON network, inclusive of Nokia, Huawei and ZTE OLTs.
Monitoring and taking remedial action on proactively and reactively detected services and network infrastructure faults till closure.
Managing operation issues, escalating chronic/technically complex cases to the Vendors and following up till closure.
Ensuring that technical and managerial escalation and communication to stakeholders are done whenever necessary.
Documenting all incidents and events through the incident ticketing system.
Liaising and coordinating with internal stakeholders, equipment and service providers, and partners to ensure swift and efficient resolution of faults.
Scheduling and executing pre-planned operation activities for new OLTs, network optimization, and software upgrades.
Conducting impact analysis and process review on scheduled changes/faults/outages on Consumer GPON networks.
Identifying areas of improvement to reduce infrastructure faults and improve monitoring capability.
Monitoring monthly reports on infrastructure fault rates, trending, and providing the best suggestions/solutions to reduce such fault/call-in rates.
Performing preventive and corrective maintenance like network device hardware and software upgrades.
Maintaining GPON network infrastructure information and records.
Budgeting EMS/NMS for operation and maintenance activities.
Skills for Success:
Possess an Electrical Engineering Degree.
Relevant 1 year of working experience.
Possess good interpersonal and communication skills.
Goal-oriented with good analytical skills, committed to delivering high-quality outputs, effectively utilizing team members to full potential and motivating the team to work together in the most efficient manner.
Rewards that Go Beyond:
Full suite of health and wellness benefits.
Ongoing training and development programs.
Internal mobility opportunities.
Your Career Growth Starts Here. Apply Now
We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.
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