Senior KYC Analyst

Senior KYC Analyst (English / Mandarin Speaking)Join to apply for the Senior KYC Analyst (English / Mandarin Speaking) role at eClerx. Location: Singapore (Office)Type: Full-time Vertical: Financial Markets Summary As a member of the KYC/AML Specialist team, you will serve as a key liaison between client relationship teams and AML Refresh Operations, ensuring end-to-end management of client periodic reviews for the Private Banking and Private Wealth Management business line. Your role involves collaborating with sales, banking, and markets teams to oversee a portfolio of client refreshes, track pending requirements, perform screening, and resolve operational or compliance-related escalations. You will communicate in Mandarin with Chinese clients where required. Responsibilities Serve as the KYC subject matter expert (SME), supporting Client Advisors (CAs) and Market Team Heads (MTHs) on complex due diligence cases and regulatory requirements Own and manage the end-to-end KYC process, including periodic reviews, onboarding, and trigger events, ensuring completeness, accuracy, and compliance with internal policies and APAC regulatory guidelines Support the team in addressing volume surges in Periodic KYC Reviews (PKRs) and collaborate effectively with the Front Service Office (FSO) in Singapore Review and validate client documentation, conduct screening, and secure necessary approvals from Compliance and Business stakeholders Adhere to standards for timeliness and accuracy of AML CDD case completion Collaborate with Relationship Managers (RMs) and other front-office teams to guide them through KYC requirements, explain policy rationale, and ensure efficient collection of necessary client documentation Contribute to KYC process improvement initiatives, offering ideas to drive efficiency, quality, and automation Establish and maintain relationships with key stakeholders across departments Assist in tracking Annual refresh population and other KYC-related populations in partnership with the coverage team Ensure all refresh cases are completed accurately, efficiently, and in full compliance with regulatory and internal policy requirements Eligibility Requirements Bachelor’s Degree in banking/finance with a minimum of 5+ years of hands-on experience in KYC operations, specifically within Private Banking or Private Wealth Management Strong KYC/AML expertise, with experience in AML CDD policy standards and industry practices Excellent stakeholder management and interpersonal skills, with the ability to work across teams and communicate with colleagues at various levels Experience in a client-facing capacity related to KYC data gathering, remediation, or query resolution Excellent documentation standards, SoW narratives, and justification of risk decisions Ability to multi-task, work independently, and collaborate effectively Excellent written and verbal communication, especially in drafting clear KYC summaries and providing well-reasoned recommendations Experience in PKR KYC/AML operating processes with knowledge of APAC regulatory requirements (MAS, HKMA)PKR experience with private banks; preference for experience in SG or HK private banks Proven track record in handling complex client structures (trusts, offshore entities, high-risk profiles)Proficient in KYC-related tools (e.g., CAWB, CBD, AppSuite, Cosima, Factiva, LexisNexis) and adaptable to new technologies Understanding of operational aspects of products and services used by Banking clients What We Offer Competitive salary and performance bonuses Flexible working hours Career growth opportunities and ongoing training Inclusive, supportive company culture How To Apply Click "Apply Now" to submit your resume through our career site Include relevant experience that aligns with the role Qualified candidates will be contacted by a member of our recruitment team for next steps About EClerx eClerx is a leading provider of productized services, bringing together people, technology and domain expertise to amplify business results. The firm provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises. Incorporated in 2000, eClerx is traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 19,000 people across multiple regions. For more information, visit You can also find us on LinkedIn, Indeed, and Glassdoor. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We are also committed to protecting your personal data. Please review our policy online. Seniority level Mid-Senior level Employment type Full-time Job function Finance Sales Industries IT Services and IT Consulting We’re not providing extra content beyond what is essential for the role. This description retains the core responsibilities and qualifications while removing nonessential boilerplate. #J-18808-Ljbffr