Retail Ops Manager
1 week ago
Reporting to the Brand Manager, with a dotted line to the global Head of Retail, the Retail Operations Manager is responsible for leading the performance of retail division including sales productivity, stock, client experience, client relationship management, customer service, staff training and development. Oversee and drive the successful implementation of the retail strategy in all distribution channels. Deliver the highest level of customer service to clients. Drive business growth, implement strategies and to achieve the commercial objectives. Key Responsibilities Sales Management and Business Development Regularly provide market information, analyze business trends, results, strategic advices and propose short, mid and long term plan. Propose annual and monthly sales targets for each boutique in line with Brand strategy; monitor performance and ensure achievement Propose and lead boutique openings/closings/relocations/renovation projects CRM: monitor the quality and size of the database; propose and execute actions for increasing traffic, conversion, retention, VIP retention and development Propose exhibitions and boutique animations; ensure positive sales results Guarantee the proper maintenance of the boutiques: cleanliness, correct visual displays and respect of VM guidelines Ensure that each boutique has the appropriate model stock, and timely replenishment Ensure that all operating and security guidelines are understood and respected Ensure proper staff grooming, availability of necessary sales tools & boutique equipment Assure the security and proper maintenance of stock timepieces Recruit, train, coach, and motivate the Boutique Managers and team members Coach boutique managers/ In-charges and conduct regular meetings. Conduct regular evaluation including yearly evaluation. Ensure the development of key roles in each boutique (ABM, Supervisor, and/or Senior Sales)Integration and training: coordinate and propose training needs. Ensure Boutique staff's training needs are met; detailed product information and necessary knowledge are up to date. Implement Brand commission scheme; propose improvements as needed Others Build good rapport with existing & potential landlords to be constantly updated with the market practice & promotional activities. Work together with the BM for best possible negotiation. Responsible for projects like renovation, repairs & coordinate retail new store openings with BM and Marcom personnel. Supervise and ensure that all safety and security guidelines & requirements are observed at all times Preferred Profile Minimum 10 years of relevant experience in Luxury retail or related industries Previous sales experience in a luxury Retail boutique with team management Collaborative approach with the ability to foster teamwork and a "can do" attitude Exceptional communications skills with ability to lead and influence internal and external stakeholders successfully drive peers to meet business objectives Excellent presentation and communication skills with strong business acumen. #J-18808-Ljbffr
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Retail Ops Manager
2 weeks ago
Singapore The SWATCH Group Full timeAbout the Job Reporting to the Brand Manager, with a dotted line to the global Head of Retail, the Retail Operations Manager is responsible for leading the performance of retail division including sales productivity, stock, client experience, client relationship management, customer service, staff training and development. Oversee and drive the successful...
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retail ops manager
2 weeks ago
Singapore Swatch Group Full time $80,000 - $120,000 per yearABOUT THE BRANDOMEGA is a company of the Swatch Group, the world's leading watch manufacturer. Since 1848, the brand has been synonymous with excellence, innovation, design and precision. Thanks to its pioneering spirit, OMEGA was the first watch worn on the moon, and it has enjoyed many other accomplishments and explorations in the ocean and in space. Its...
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Product Ops
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Singapore Qashier Full timeWant to be part of the fastest growing start-up that is at the intersection of Retail, Fintech and Data? Qashier is looking for an amazing **Product Ops **to support our growth! We are a dynamic and fast growing team that is excited about commerce, retail and payments, and the opportunity to transform these industries with data and...
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Retail Manager
2 weeks ago
Singapore VALUE DOLLAR RETAIL PRIVATE LIMITED Full timeRetail Manager required to take charge of whole shop operation. Placing order and check stock inventory. Forecast and set goal for monthly sales. Assist and ensure all stocks in shop must be fully replenished and stock up. Planning staffs roster.
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Singapore Retail Office Full time $35,000 - $45,000 per yearWHO WE AREWe are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is...
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Assistant Manager, Retail Operations
1 week ago
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Risk & Compliance Manager, Ikano Retail
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Risk & Compliance Manager, Ikano Retail
3 days ago
Singapore Ikano-Retail Full time $120,000 - $180,000 per yearCompany Description The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia, Thailand, Philippines and mexico – and have an ambitious expansion plan to...
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Dispatch Courier
1 week ago
Singapore Stream Ops Full timeDescription Stream Ops is hiring a Full time Dispatch Courier role in Ang Mo Kio, Singapore. Apply now to be part of our team. Requirements for this role: - Looking for candidates available to work:- Mon afternoon - Mon morning - Tue afternoon - Tue morning - Wed afternoon - Wed morning - Thu afternoon - Thu morning - Fri morning - Fri afternoon - No...
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Dispatch Courier
1 week ago
Singapore Stream Ops Full timeDescription Stream Ops is hiring a Full time Dispatch Courier role in Ang Mo Kio, Singapore. Apply now to be part of our team. Requirements for this role: Looking for candidates available to work:- Mon afternoon Mon morning Tue afternoon Tue morning Wed afternoon Wed morning Thu afternoon Thu morning Fri morning Fri afternoon No experience required for this...
