Bar Kiosk Supervisor | Fico

Description Join to apply for the Bar Kiosk Supervisor | Fico (Transport: Bedok MRT) role at The Lo & Behold GroupFico is a casual, beachfront Italian restaurant along East Coast Park by Chef-Partner Mirko Febbrile. Fico is inspired by Cucina Povera (a waste-not, want-not approach) and celebrates the simplest things in life, from humble ingredients to genuine, no-frills hospitality.Fico is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences. As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders.We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off. For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers.This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.You’ll be in-charge of:Lead operations of the bar kiosk during restaurant service and non-service hoursBuilding and maintaining relationships with guestsOrder taking and menu descriptionUp-selling products based on your extensive product knowledgeAssuring outlet setup is complete and walkthrough is done before shiftMaintaining guest satisfaction levels by being proactive in service/bar operationsImproving procedures and systemsConducting basic training and ensure SOPs are adhered toWhat to expect:Direct transport in to restaurant from Bedok MRT Station5 day work weekJoin a dynamic, young and fun loving service teamExcellent team culture and a defined career growth plan to develop yourselfWe love people who:Go above and beyond to make someone else's dayAre thoughtful and kind, while upholding high standardsOwn outcomes and drive solutionsAre ever-curious and always learningBenefits:We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.Equal Employment Opportunity : The Lo & Behold Group is an equal opportunities employer and welcomes applications from diverse candidates. #J-18808-Ljbffr