Service Engineer

18 hours ago

Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

Service Engineer (Medical Equipment & Device) Location: Kallang (Nearest mrt: Bendemeer)Working hours: 5 days, Mon - Fri, 8:30am - 5:45pmSalary: $4000 - $5500Responsibilities: Responsible to carry out all warranty, preventive, & breakdown service jobs assigned on monthly basis Responsible carry out preventive maintenance according to schedule by clear time planning and making appointments with specific customers Responsible to plan and balance for efficacy and productivity by meeting organization goal to turnaround within 72 hours excluding weekends and public holidays Responsible to maintain proper records of equipment history by customer and department both at site and regularly update SOM to ensure real time Responsible to prepare job sheets, seek customers approval/confirmation, co-ordinate with Sales Operation Manager(SOM) to invoice with correct spare parts Responsible to co-ordinate with SOM & prepare quotations for the right decision maker and track Responsible to ensure timely job sheet closure to speed up billing processes to reduce AR & Inventory holding Responsible to familiarize with the ISO procedure & always operate within the guideline Responsible to familiarize with all risk management processes and ensure compliance at site Responsible to do it right first time and be aligned to aim for zero complaints Responsible to plan & coordinate with customer/end user to reduce time & resource wastage Prepare and decide all quotation & track for official purchase orders for breakdown repairs Drive & comply to organization objective and always response time within 10 hours at site during office hours Responsible to always communicate professionally with internal and external customer Responsible to create competitive advantage by adding value to the organization though building strong relationship with biomedical engineers in key accounts Attend all training or re-training identified and contributes to continual improvement by giving constructive feedback to manufacturer Responsible to share & where applicable, conduct cross training internally to increase competency of other engineers and organize & provide training for biomedical engineer departments Responsible to gain & gather information in the field & make informed recommendation to service manager & participate in the drive for sharing of best practices based on customers feedback and personal experience Requirements: Min Diploma in Biomedical / Electrical / Mechanical / Mechatronic Engineering or equivalent. At least 2-3 years of working experience in hospital environment or engineering consultancy firm. Possess own transport is a plus Interested applicants, WA your resume to ‪‪‪‪‪‪‪‪ ‬‬‬‬‬‬‬‬ or email your resume to TAN YEN ZHEN (CHEN YANZHEN) REG NO: R THE SUPREMEHR ADVISORY PTE LTD EA NO: 14C7279

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