
Cyber Security Specialist
2 weeks ago
Job Title: Cyber Security Specialist
About the Role:
We are seeking a skilled Cyber Security Specialist to join our team. The successful candidate will be responsible for managing support and operations for assigned cybersecurity solutions and platforms.
Key Responsibilities:
- Provide technical support for security platforms, including onsite troubleshooting, root cause analysis, and incident reporting.
- Manage ticket queue and take ownership of tickets within agreed Service Level Agreements (SLAs).
- Perform change requests activities, including planning, review, tracking, verification, and documentation.
- Evaluate daily operations and tasks, ensuring completion or follow-up as required.
- Liaise with subject matter experts to resolve complex issues.
Requirements:
- Possess a relevant diploma or degree in a related field.
- Have hands-on experience in engineering support across Infrastructure, Network, and/or Security Tools.
- Be able to work independently and provide remote support after regular working hours when necessary.
Why this Role?
This is an exciting opportunity for individuals passionate about cyber security to contribute to the success of our organization. We offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package.
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