Order Processing Officer
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Job Summary:
We are looking for a proactive and detail-oriented individual to join our team to handle customer orders, inventory processing, and coordination across departments to ensure timely fulfillment and billing.
Job Responsibilities:
Handle enquiries and process orders from outlets, institutional customers, and corporate clients.
Process inventory orders from outlets.
Process all orders and coordinate with the Production and Distribution departments within the required timelines.
Process billing for customer, institutional, overrun, and inventory orders within the required timelines.
Respond to enquiries and orders from outlets and corporate customers.
Liaise with the Production, Store, and Logistics departments to fulfil customer orders.
Ensure daily invoices for institutional and corporate customers are scanned and saved into Therefore.
Ensure hard copies of home delivery tax invoices, customer order forms, and related customer information are shredded weekly in accordance with PDPA guidelines.
Any other duties as assigned by the Company from time to time.
The Company reserves the right to assign additional responsibilities or