Social media manager

14 hours ago

Singapore Firewood Marketing, Inc. Full time

Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via Linked In, all applications must be submitted through our official website (monks.com/careers).
About the Role
Monks is hiring for a Social Media Manager.Your primary responsibility will be a combination of an account manager and a community manager that will be dedicated to this key account, working together with a larger team to deliver kick-ass social work. The coolest part: this is a client making a large move to increase its role in Singaporean culture. Essentially, this project will be seen and noticed by everyone in the country in the next few years - it’s something to talk about for years to come.
Roles and Responsibilities
Be the first point of contact for our clients when it comes to social media, directly addressing tasks around project management, community management; and liaising with team members on other tasks, such as creative work and content production.
Lead the team towards delivery of authentic always-on work, trend jacking, and identification for other social opportunities.
Work closely with the Business Director that is responsible for other parts of the business - finding synergies and contributing to the overall growth of this account.
Channel operation: Oversee our clients’ social media platforms (Instagram, Facebook, Tik Tok, You Tube, and more). Posting, scheduling, and updating the client feeds as required, without glitches.
Conversations management: Keep the conversations going by replying to consumer posts that enhance brand consideration. You'll be at the forefront of acquiring and sharing detailed consumer insights with the team to inform broader marketing strategies.
Content Planning: Your remit will include calendar planning for always-on content, including newsworthy announcements, social trends, and more, ensuring we apply learnings and evolve the feed.
About You
The Essentials:
Experience:
You have around 5+ years of proven experience in social media, PR, or communication. Exceptional candidates with less experience must present a compelling case for consideration. Mastery of social media platforms and their distinct communication styles is essential.
Client Management:
Experience with client management, handling conversations directly and giving an informed POV on action points is a must.
Technical Proficiency:
Familiarity with leading social content management systems (e.g., Sprinklr, Hootsuite) is required. You should be adept at crafting engaging, audience-winning captions in English, and understanding the impact of hashtags and emojis on messaging.
Organization & Structure:
Demonstrated ability to keep social media efforts well-organized and structured, aiming for a coherent and compelling social media presence.
Communication:
Strong confidence and communication skills are a must for effective liaison with both internal and external stakeholders.
Initiative:
Eagerness to innovate and achieve excellence, spearheading world-class work through constant initiative.
Impeccable
written and spoken English.
About Monks
Monks is the global, purely digital, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology, and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.
Monks was named a Contender in The Forrester Wave: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in Ad Exchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks. Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Interested?
Apply for this job
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