Head of customer services

Summary The Head of Customer Services is responsible for leading and directing the Customer Services Department, ensuring that tactical and proactive plans are implemented to deliver the set objectives. Duties and Responsibilities Develop and deliver optimal standards of service delivery to all customer airlines and other departments. Ensure that service...

Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers (SHS), we pioneer breakthroughs in healthcare. For everyone. Everywhere. We offer you a flexible and dynamic environment with opportunity to go beyond your comfort zone in order to grow...

Job Summary: To oversee and manage all aspects of customer service within the organization, ensuring exceptional customer experiences and satisfaction. This role will be responsible for developing and implementing customer service strategies, training staff, and driving continuous improvement initiatives. Main Responsibilities Create and execute a...

Roles & ResponsibilitiesPurpose of the JobTo assist the Director and Senior Management in implementing efficient and effective operations and administrative functions of the Family Service Centre. Provide clinical and management leadership to ensure that the services are delivered in a timely and effective manner to all clients and stakeholders.Key...

Job Responsibilities Reporting to SVP & Head APAC, you will be a key strategic driver for establishing Tapad’s Identity platform in APAC. Your job is to ensure customer success for our marketer partners by utilizing the Tapad platform to achieve their digital sales and distribution goals. Focusing on Tapad customers in APAC, you will have end-to-end...

Job Responsibilities Reporting to SVP & Head APAC, you will be a key strategic driver for establishing Tapad’s Identity platform in APAC. Your job is to ensure customer success for our marketer partners by utilizing the Tapad platform to achieve their digital sales and distribution goals. Focusing on Tapad customers in APAC, you will have end-to-end...

Roles & ResponsibilitiesResponsibilitiesWe are looking for exceptional customer-oriented individuals to join our Retail Banking team. As a Customer Service Officer, you enjoy interacting with people from all walks of life and pride yourself on providing excellent service to customers with patience and empathy. An effective multi-tasker and good team player,...

We are seeking a dedicated Customer Service Ambassador to join our dynamic team at World of Blocks and deliver exceptional service to our valued guests. As a key member of our team, your primary responsibility will involve providing assistance to customers, addressing inquiries, and efficiently completing daily tasks.Key ResponsibilitiesConstantly monitor...

Customer Service/Retail (Front Line) - Administration & Customer Service Location: Singapore, East Work Type: Permanent Responsibilities: Renting storage units and associated products – you will be expected to improve the overall occupancy and profitability of your property. Providing a high level of personalized customer service both directly and by...

Our client is a leading automotive group in Southeast Asia. They distribute, retail, and provide aftersales services for several luxury brands of vehicles in Singapore and the region. They are seeking a dynamic and experienced legal professional with commitment and personality to join their team. Head of Customer Experience and Retail Standards Overview:...

Key ResponsibilitiesProcess customer reservation requests and support loyalty and customer care inquiries. Handle Marriott brand contacts, assisting customers with booking needs or questions via voice and email channels. Deliver exceptional customer experiences by providing information on property facilities, services, and room accommodations. Identify...

Job Summary: The Customer Service Officer plays a vital role in supporting the School Head in the daily operations of the school. This multifaceted role encompasses a wide range of responsibilities, including enrollment activities, class management, record-keeping, school maintenance, prospecting, and cashier duties. Job Description: 1. Financial &...

Roles & ResponsibilitiesReport and works closely with Operations Manager Monitor customer service trends, anticipate customer needs, and develop strategies to ensure that customer service is at the highest possible levelTrain and guide customer service personnel to ensure customer service standards are metDevelop customer service guidelines and implement...

Our client is a leading automotive group in Southeast Asia. They distribute, retail and provide aftersales services for several luxury brands of vehicles in Singapore and the region.They are seeking a dynamic and experienced legal professional with commitment and personality to join their team.Head of Customer Experience and Retail StandardsOverview:Our...

Roles & ResponsibilitiesAt NLS Transport Services PTE. LTD., we are seeking a Customer Service Director to work closely with our Operations Manager and lead our customer service team to ensure the highest possible level of service delivery.The ideal candidate will have strong leadership skills, excellent communication abilities, and a proven track record of...

Roles & ResponsibilitiesJob Description: Head of Central ServicesPosition: Head of Central Services Location: SingaporeReports to: Managing Director, motan SEA.CompanyMotan SEA is a company operating in Singapore within the motan group based in Germany. The motan group was founded in 1947 and is a globally operating, family-owned, medium-sized company. We...

Roles & ResponsibilitiesThis is a full-time role for a Manager - Customer Service & Billing in the third-party logitsics Warehouse Department in SH Cogent Logistics Pte Ltd. You will be reporting to the HOD and lead a customer service team of about 20 staff to meet the logistics requirement of our clients.Manager - Customer Service & Billing1. Report to...

Job Title: Regional Head of Customer Support APACJob Summary: We are seeking a highly experienced and skilled Regional Head of Customer Support APAC to lead our Customer Support team and drive customer satisfaction in APAC.Main Responsibilities:Lead the Customer Support team to ensure timely and effective resolution of customer queries and issues.Develop and...

About the RoleWe are seeking a skilled Customer Service Representative to join our team at MCI Career Services Pte Ltd. The successful candidate will be responsible for handling customer service inquiries, providing information, and resolving complaints in a timely and professional manner.Key ResponsibilitiesHandle customer service inquiries, provide...

Job Summary: The Customer Service Officer plays a vital role in supporting the School Head in the daily operations of the school. This multifaceted role encompasses a wide range of responsibilities, including enrollment activities, class management, record-keeping, school maintenance, prospecting, and cashier duties. Job Description: Financial & Enrollment:...