Indoor Sales Executive

5 days ago


Singapore TALENT VAULT PTE. LTD. Full time
Local SME in Jurong.
We're redefining canine nutrition with our fresh, freeze-dried subscription dog food. We believe that healthier dogs mean happier families, and we're looking for a motivated Indoor Sales Executive to grow our e-commerce sales and connect with passionate pet parents.
Key Responsibilities
Sales & Conversions
Handle inbound and outbound sales calls, WhatsApp chats, and emails.
Convert enquiries into subscribers by explaining our nutrition plans and benefits.
Meet and exceed monthly sales targets.
E-Commerce Sales Management
Assist customers through the online purchasing/subscription process.
Manage order follow-ups, renewals, and upselling opportunities.
Monitor e-commerce sales performance and suggest improvements.
Customer Engagement
Educate pet parents on the science behind our products.
Build trust through empathetic, solution-oriented communication.
Support smooth onboarding and plan activations.
Partnership Development
Assist in growing relationships with trainers, groomers, and pet-related businesses.
Collaborate with the marketing team on campaigns to boost online sales.
Requirements
Prior experience in indoor sales, telesales, or e-commerce preferred.
Strong communication and persuasion skills (written & verbal).
Customer-first mindset with the ability to build trust quickly.
Self-motivated, results-driven, and comfortable with sales targets.
Passion for pets is a big plus

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