Retail Customer Support Executive
1 day ago
Roles & Responsibilities Job Responsibilities: Respond to customer enquiries promptly via phone, WhatsApp, and email . Handle enquiries received through Respond.io and ensure timely follow-up. Assist customers with product, delivery, and service-related questions. Prepare Delivery Orders, Invoices, Return note and Credit Note accurately. Arrange product deliveries, exchanges, or returns in coordination with the warehouse and delivery teams. Manage one-to-one product exchanges for any reported quality issues. Assist project team’s customers with self-collection arrangements , ensuring smooth handover and proper documentation. Maintain proper filing and documentation for all transactions, deliveries, and customer communications. Track and report on daily customer transactions and walk-in data. Prepare daily chat analysis and transaction reports . Support retail team operations during events or sales campaigns. Be willing to work on weekends occasionally (at least once per month) when required for retail events. Job Requirements: Minimum O Level / Diploma qualification. Good communication skills (spoken and written). Organized, detail-oriented, and customer-focused with good communication and interpersonal skills to handle both end-consumers and inter-departments. Proficient in Microsoft Office (Excel, Word) and familiar with WhatsApp Business / chat management tools (e.g. Respond.io). Team player with a positive attitude and willingness to learn. Able to work independently and handle multiple tasks efficiently. Those with working experience with SAP (B1) will be an advantage. Tell employers what skills you have SalesMicrosoft OfficeCustomer SupportInventoryInvoicingSales ProcessCustomerfocusedSAPGood Communication SkillsAdministrative SupportExcelCustomer SatisfactionTeam PlayerCustomer ServiceAble To Work Independently
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Customer Service cum Retail Support Executive
2 weeks ago
Singapore BUTCHER BOX PTE. LTD. Full timeOverview Customer Service cum Retail Support Executive Join our growing team at Butcher Box , one of Singapore's leading food service and retail companies!If you're customer-focused, friendly, and enjoy working in a lively environment , this role is for you. What You'll Do Handle customer inquiries, feedback, and online orders Provide administrative and...
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Customer Service cum Retail Support Executive
2 weeks ago
Singapore Butcher Box Full time $35,000 - $45,000 per yearCustomer Service cum Retail Support ExecutiveJoin our growing team at Butcher Box , one of Singapore's leading food service and retail companiesIf you're customer-focused, friendly, and enjoy working in a lively environment , this role is for you.What You'll Do:Handle customer inquiries, feedback, and online ordersProvide administrative and coordination...
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Retail Support Executive
2 weeks ago
Singapore FRAGRANCE FOODSTUFF PTE LTD Full timeFragrance Foodstuff is a leading homegrown brand in Singapore, best known for our iconic Bak Kwa and festive delights. With over 40 retail outlets and decades of heritage, we combine tradition with innovation to create memorable food experiences. Join us as we continue to grow and reshape modern F&B retail. Key Responsibilities Daily Operational Support...
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Retail Support Executive
1 day ago
Singapore Fragrance Foodstuff Full timeFragrance is a leading homegrown brand in Singapore, best known for our iconic Bak Kwa and festive delights. With over 40 retail outlets and decades of heritage, we combine tradition with innovation to create memorable food experiences. Join us as we continue to grow and reshape modern F&B retail. Key Responsibilities Daily Operational Support Provide...
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Retail Customer Support Executive
2 weeks ago
Singapore Rigel Technology Full timeJob Responsibilities Respond to customer enquiries promptly via phone, WhatsApp, and email . Handle enquiries received through Respond.io and ensure timely follow-up. Assist customers with product, delivery, and service-related questions. Prepare Delivery Orders, Invoices, Return note and Credit Note accurately. Arrange product deliveries, exchanges, or...
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Retail Customer Support Executive
1 week ago
Singapore RIGEL TECHNOLOGY (S) PTE LTD Full timeJob Responsibilities: Respond to customer enquiries promptly via phone, WhatsApp, and email . Handle enquiries received through Respond.io and ensure timely follow-up. Assist customers with product, delivery, and service-related questions. Prepare Delivery Orders, Invoices, Return note and Credit Note accurately. Arrange product deliveries, exchanges, or...
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Retail Customer Support Executive
2 weeks ago
Singapore RIGEL TECHNOLOGY (S) PTE LTD Full timeJob Responsibilities: Respond to customer enquiries promptly via phone, WhatsApp, and email . Handle enquiries received through Respond.io and ensure timely follow-up. Assist customers with product, delivery, and service-related questions. Prepare Delivery Orders, Invoices, Return note and Credit Note accurately. Arrange product deliveries, exchanges, or...
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Retail Executive
2 weeks ago
Singapore QI JI RETAIL SERVICES PTE. LTD. Full timePeople To effectively recruit, induct, lead, manage, train and develop Retail crew To ensure all retail staff to agree to procedures and standards. To ensure the effective management of all retail staff and adequate staffing levels To give support to staff so they have the opportunity to develop their skills in the role To ensure that all performance issues,...
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Retail Executive
4 days ago
Singapore VALUE DOLLAR RETAIL PRIVATE LIMITED Full timeJob duty require to forecast and target monthly sales in the shop. To assist manager in all relevant retailing duties, checking of expiry date of merchandise, first in first out when stocking up stock, assist in operation in the shop to ensure all duties are completed on required timing. To assist to take bulk order from customers and arrange delivery...
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Retail Sales Executive
16 hours ago
Singapore Apex Retail Pte Ltd Full time**Responsibilities**: - Demonstrate proper use of skin care products - Identify customer needs and recommend products based on their preferences - Ensure proper presentation and products demonstration - Explain to customers on the products usage - Advise customers on skincare and prices **Requirements**: - No experience needed, training will be provided -...