
General Manager
2 days ago
We are seeking an accomplished and highly skilled General Manager with deep expertise in authentic Hunan cuisine to lead our multi-outlet operations and spearhead strategic expansion. The ideal candidate will have extensive experience in menu research and development (R&D) , authentic recipe creation , and the establishment of high-capacity central kitchen facilities . This role requires a proven track record in operational leadership, P&L management, and the ability to scale operations while maintaining uncompromising quality and authenticity.
Key Responsibilities
- Lead the overall strategic planning, operational management, and expansion of Hunan cuisine outlets across multiple locations.
- Drive menu innovation, authentic recipe development, and seasonal menu rollouts, ensuring consistent quality and taste.
- Oversee sourcing and procurement of authentic regional ingredients from China, maintaining strong supplier relationships.
- Set up, manage, and optimise central kitchen operations with high-volume production capacity, ensuring compliance with HACCP and other relevant food safety regulations.
- Develop and manage budgets, P&L statements, procurement plans, and cost-control measures to maximise profitability.
- Recruit, train, and lead both culinary and operations teams, fostering a culture of excellence, teamwork, and continuous improvement.
- Implement and monitor operational SOPs to ensure consistency, efficiency, and quality across all outlets.
- Collaborate with marketing and business development teams to enhance brand positioning and market growth.
- Minimum 10 years' proven experience in managing multi-outlet operations within the Hunan cuisine or broader Chinese F&B sector.
- Demonstrated expertise in menu R&D, recipe standardisation, and central kitchen setup for large-scale operations.
- In-depth knowledge of authentic Hunan culinary techniques , regional flavour profiles, and ingredient sourcing.
- Strong leadership skills with the ability to manage cross-functional teams across culinary, operations, and supply chain functions.
- Proficiency in multi-language to coordinate effectively with suppliers, chefs, and partners.
- Excellent business acumen with hands-on experience in budgeting, cost management, and profitability optimisation.
- Willingness to work on weekends and public holidays as required by operational needs.
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