
Multi Outlet Manager
6 days ago
Role & Responsibilities
1. Operational Management:
- Oversee the day-to-day operations of outlets to ensure they run smoothly and efficiently.
- Ensure outlets maintain consistent brand standards for quality, service, and cleanliness.
- Conduct regular visits and audits to both outlets to monitor performance and identify areas for improvement.
- Manage and resolve any operational issues, emergencies, or difficult situations that may arise.
- Take full accountability for the profit and loss (P&L) of outlets, striving to meet or exceed financial targets.
- Develop and manage budgets, control costs (e.g., labor, inventory), and analyze financial reports to optimize profitability.
- Implement strategies to increase sales, revenue, and customer base at outlets.
- Oversee inventory management to minimize waste and ensure accuracy.
- Lead, mentor, and develop the outlet managers and their teams, fostering a positive and professional work culture
- Conduct regular meetings with outlet managers to communicate goals, provide feedback, and address concerns.
- Ensure a high level of customer satisfaction is maintained at outlets by upholding service and product quality standards.
- Develop and implement initiatives to enhance the customer experience and build a loyal customer base.
- Ensure full compliance with health, safety, and hygiene regulations across outlets.
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Multi Outlet Manager
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