Team Leader
2 hours ago
Overview
We are recruiting an exceptional Team Leader to join our Singapore team. We have a full time position, starting in October. This is a 5-months contract. Singapore Citizens and Permanent Residents are welcome to apply.
What we need your help
We have all the makings of an iconic brand - beautiful products that are timeless and designed to last, service that exceeds our customers expectations, a passionate founder that cares deeply about doing what is right and a loyal and growing community who advocate for us.
The Team Leader (FTC) role is an exciting opportunity to:
Support the Boutique Manager and be the ‘go-to’ person when you are the most senior Management Team member on shift
Drive sales and exceed targets through exceptional customer service and building a client business
People management and coaching to deliver the above
Maximise store efficiency through operations management
What you’ll do
Driving Sales
Deliver sales budget at your location through driving store and team KPIs
Deliver a consistent and exceptional standard of customer service acting as a brand ambassador and encouraging your team to do the same
Develop and maintain client relationships in line with Monica Vinader company guidelines to drive repeat business
Network to create key relationships with corporate and local clients to support HQ team with a program of revenue driving events
Building a Strong Team
Motivate the team to reach individual sales objectives and KPIs, and support with ongoing coaching and training to deliver these
Manage the team in accordance with company policy and procedures
Drive completion of approved brand and product training programs to ensure consistent and effective styling advice and inspiration to all customers
Delivering Efficiency
Execute visual merchandising guidelines to a high standard
Ensure in store experience (Boutique cleanliness) is in line with the guidelines and Brand standard
Maintain an accurate stock file
Ensure accurate
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