Hospitality Manager

Job Summary Houston Skilled Consultancy is seeking a dynamic and professional Hospitality Manager to lead hotel operations in Singapore. The ideal candidate will have a strong background in hospitality management, customer service excellence, and operational efficiency. You will be responsible for overseeing the day-to-day hotel operations, managing staff, ensuring guest satisfaction, and maintaining high-quality service standards. Visa sponsorship will be considered for outstanding international candidates. Key Responsibilities Supervise and manage daily hotel operations, ensuring smooth and efficient service delivery across all departments. Develop and implement service standards, guest experience initiatives, and operational policies. Lead, motivate, and train staff to maintain high levels of professionalism and customer satisfaction. Handle guest complaints and feedback promptly, ensuring a positive resolution and continued loyalty. Coordinate with the sales, marketing, and finance teams to maximize hotel revenue and occupancy. Monitor budgets, financial performance, and resource allocation for cost-effective management. Ensure compliance with health, safety, and regulatory standards within the hospitality industry. Oversee event coordination, banquet management, and VIP guest services as required. Prepare management reports and performance reviews for upper management. Required Skills and Qualifications Bachelors degree in Hospitality Management, Business Administration, or Tourism Studies (Masters degree preferred). Proven experience in hotel management or a senior hospitality role. Excellent leadership, communication, and organizational skills. Strong financial acumen and experience managing budgets and P&L statements. Proficiency in hotel management software (e.g., Opera, PMS, POS). Customer-focused mindset with a proactive problem-solving approach. Fluency in English is required; knowledge of additional languages is an advantage. Experience Minimum 5+ years of experience in the hospitality or hotel management industry. Prior international or multicultural experience is highly valued. Previous experience working in luxury or high-end hotels is preferred. Working Hours Full-time role, typically 40–45 hours per week . Must be available to work on weekends, public holidays, and during peak hotel seasons when required. Flexible scheduling to accommodate operational needs. Knowledge, Skills, and Abilities Deep understanding of hospitality service standards and guest relations. Strong interpersonal and negotiation skills. Ability to handle high-pressure situations with professionalism and calm. Strategic thinker with the ability to optimize operations and drive performance. Competence in team leadership, conflict management, and training development. High attention to detail and commitment to service excellence. Benefits Competitive salary package with performance-based incentives. Visa sponsorship and relocation assistance for qualified international applicants. Comprehensive health and medical insurance coverage. Paid annual leave, sick leave, and public holidays. Continuous professional training and leadership development programs. Staff discounts on hotel services and partner hospitality networks. Why Join At Houston Skilled Consultancy, we believe in empowering professionals to excel in global hospitality careers. Joining our Singapore partner hotel means becoming part of a world-class team committed to delivering memorable guest experiences. You will have the opportunity to work in a vibrant international environment, enhance your leadership skills, and grow within a globally respected brand. How to Apply Interested candidates are encouraged to submit their updated resume , along with a cover letter highlighting relevant experience and motivation for applying. Apply via our website or email your application directly to uswith the subject line: Hospitality Manager – Singapore Hotel. #J-18808-Ljbffr