Visionary Team Leader

2 weeks ago


Singapore beBeeLeadership Full time

Job Title:

Technical Service Team Lead

Job Description:

The Technical Service Team Lead is a senior role that oversees the entire service and maintenance workflow. This involves ensuring seamless execution and timely delivery of commitments to clients.

This position requires a strong leader who can guide a team of service members in preparing service scopes, developing service plans, and defining resource loading and skill requirements.

Maintaining front-line contact with client representatives on all service-related issues is crucial in providing exceptional customer satisfaction and deepening client relationships.

The Technical Service Team Lead will develop innovative ways to employ teams for service deliveries, distributing responsibilities effectively. They must also manage day-to-day client interactions and expectations, capitalizing on opportunities to increase customer satisfaction.

A thorough knowledge base of each client's business, organization, and objectives is essential for success in this role.

Required Skills and Qualifications:

  • Nitec or diploma in Electrical/Electronic Engineering
  • Minimum 3 years working experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems, and CCTV systems
  • Hands-on experience in security system configuration, application programming, and integration with third-party systems is advantageous

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