Manager, Insurance

2 days ago

Singapore CMA CGM Full time

Join to apply for the Manager, Insurance & Claims (Cargo)role at CMA CGM Summary Reporting to the Head of Claims and Insurance, Asia Pacific, your role is managing the claims and litigations lodged against CMA-CGM Group by customers, lawyers, recovery agents, and insurers for APAC. In addition, you will oversee CMA CGM's cargo claims management process and be responsible for a certain number of Port of Discharges (POD). Responsibilities Responsible in handling direct customer claims, claims from other carriers, insurers, lawyers and recovery agents Ensure that all cargo claims/lawsuits are responded and concluded with minimal repercussions to operations/markets Ensure that cargo claims settlements are based on best possible terms to CMA CMG based on legal principles Identify potential third-party liability and actively pursue cargo claims recovery Pursue and follow up cargo claims reimbursement from insurer Maintain and report on end-to-end claims-handling best practices across all platforms provided Support stakeholders to co-ordinate claims responses in major incidents Support Manager with reporting on claims and loss prevention practice, if required Identify and address process/knowledge gaps to manage the legal and financial exposure faced by CMA CGM in terms of contractual clauses, operational practices etc. Advise operations team on non-standard situations which arise, including pre-carriage pre-delivery and post-delivery phase Appoint, instruct and manage lawyers for legal proceedings and in major incidents as needed Handle CMA CGM's inhouse self-retained Serenity claims Handle CMA CGM's Elite customers Requirements Bachelor's degree in Maritime Law, Maritime Legal Studies, or Marine Insurance preferred Minimum 5 years of relevant marine insurance and claims experience in claims management with shipowners, ship managers, or P&I Clubs and their correspondents Strong knowledge of maritime laws and conventions related to cargo liabilities Hands-on individual with excellent communication skills and proven supervisory abilities In-depth knowledge of the container liner industry is preferred Resilient with a sense of urgency and the ability to work well under demanding timelines Proficiency in business applications and IT tools such as SAP, Excel, Microsoft, etc. CMA CGM is an equal opportunities employer and welcomes applications from all qualified candidates. By applying for this role, you hereby consent to the CMA CGM Group collecting, processing and using any personal information you submit for the purposes of processing your application and any other purpose related to your employment with the CMA CGM Group. #J-18808-Ljbffr

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