Restaurant Management Trainee

4 days ago

Singapore FUBAO PTE. LTD. Full time
Salary: starting from SGD2,800 after passing 3 months' probation SGD4,800
Working Hours: 60 hours per week (including weekend and Public Holidays)
1. 全面运营管理 Operation Management
  • 负责门店日常运营,包括人员排班,食材采购,库存管理,设备维护,食品安全及卫生标准执行(符合新加坡SFA法规)。
  • 保持高标准的清洁度,食品质量和氛围,体现我们对细节的真诚关注。
  • 制定并执行销售策略,达成月度/年度营收,利润及成本控制目标。
  • 优化运营流程,提升翻台率及客户满意度
• Oversee daily operations including staff scheduling, procurement, inventory control, equipment maintenance, and compliance with Singapore SFA food safety standards.
• Maintain high standards of cleanliness, food quality, and ambiance, reflecting our genuine care for details.
• Develop and execute sales strategies to achieve monthly/annual revenue, profit, and cost control targets.
• Optimize operational processes to improve table turnover rate and customer satisfaction
2. 团队建设与培训 Team Building & Training
  • 招聘,培训及管理本地团队(前厅+后厨),打造高效协作文化。
  • 定期组织产品知识,服务标准及企业文化培训,确保员工熟练掌握麻辣烫制作流程。
  • Recruit, train, and manage local team members (front and back of house), fostering a culture of efficiency and collaboration.
  • Conduct regular training on product knowledge, service standards, and corporate culture, ensuring staff mastery of Malatang preparation processes.
3. 市场与客户关系 Marketing & Customer Engagement
  • 分析新加坡本地消费习惯,策划促销活动(如节日营销,线上外卖平台合作)。
  • 维护客户关系,处理投诉并建立忠诚度计划(如会员系统)。
  • Analyze local consumer preferences in Singapore, plan promotional campaigns (e.g., holiday events, partnerships with food delivery platforms).
  • Manage customer relationships, resolve complaints, and implement loyalty programs (e.g., membership systems).
4. 跨文化沟通 Cross-Cultural Communication
  • 作为新加坡自营首店,确保文化及管理理念的准确传达。
  • 定期向总部汇报经营数据及市场洞察。
  • to ensure the accurate communication of cultural and management concepts.
  • Report regularly to HQ on business performance and market insights.
5. 其它Others
• Other duties as assigned by the Management.
• 管理层有权利指定的其他职责。
任职要求 | Requirements
1. 硬性条件 Mandatory Qualifications
  • 5年以上餐饮行业经验,至少2年连锁餐厅管理经验(新加坡本地经验优先)。
  • 熟悉新加坡餐饮法规(如SFA,NEA要求)及劳工政策。
  • 中英文流利(需对接总部及管理多元文化团队)。
  • 5+ years in the F&B industry, with 2+ years in chain restaurant management (local Singapore experience preferred).
  • Knowledge of Singapore F&B regulations (e.g., SFA, NEA) and labor policies.
  • Fluent in English and Mandarin (to liaise with HQ and manage multicultural teams).
2. 核心能力 Core Competencies
  • 数据敏感:熟练使用POS系统及Excel分析销售数据。
  • 抗压能力:适应快节奏环境,灵活处理突发状况(如客诉,人力短缺)。
  • 文化适应力:理解中国麻辣烫文化与新加坡本地口味的融合。
  • Data-driven: Proficient in POS systems and Excel for sales analysis.
  • Resilience: Able to thrive in a fast-paced environment, resolve emergencies (e.g., complaints, staffing issues).
  • Cultural Adaptability: Balance authentic Malatang culture with local Singaporean tastes.
3. 福利待遇| Benefits Compensation & Benefits
  • 有竞争力的薪资,具体面议。
  • 提供餐饮行业专业培训及海外晋升机会(未来东南亚区域管理岗位)。
  • 年假,医疗保险及业绩分红。
  • **试用期三个月,通过考核后任店长享受店长薪资和福利待遇(附带其他条款和条件)
  • Competitive salary, negotiable based on experience.
  • Professional training and overseas career advancement opportunities (e.g., future regional roles in Southeast Asia).
  • Annual leave, Sick leave, medical insurance, and performance-based bonuses.
** You will be entitled to 14 days annual leave, provided if you have successfully passed 3 months probation (other terms and conditions applies)

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