Supply chain and customer service executive

7 days ago


Singapore RECRUIT INTERNATIONAL CONSULTANTS PTE. LIMITED Full time

Summary Our client is an innovative company in the hydroponics industry , committed to sustainable agriculture and cutting-edge solutions for efficient plant growth. As part of expansion into the Singapore market, they are seeking a motivated and detail-oriented Supply Chain and Customer Service Executive to join the growing team at new office in Bedok, Singapore. Responsibilities Serve as the primary point of contact for customer inquiries regarding orders, products, and services. Oversee the end-to-end supply chain process, ensuring timely and efficient order fulfillment. Coordinate with suppliers, logistics providers, and internal teams to manage inventory levels and procurement. Track shipments and monitor delivery schedules to ensure customer orders are met on time. Analyze supply chain performance metrics and identify areas for improvement. Collaborate with the production team to anticipate demand and adjust supply strategies accordingly. Process customer orders accurately and efficiently in the system. Provide timely updates to customers regarding order status, delivery schedules, and any issues that may arise. Resolve customer complaints and issues with a focus on providing excellent service and maintaining customer satisfaction. Build and maintain strong relationships with customers to ensure loyalty and retention. Maintain accurate records of customer interactions, orders, and inventory levels. Assist in the preparation of reports related to customer service and supply chain activities. Support marketing initiatives through effective communication with customers. Qualifications Bachelor’s degree in Supply Chain Management, Business Administration, or a related field. Minimum 2 years of experience in supply chain management and customer service, preferably in the agricultural or hydroponics sector. Strong organizational and problem-solving skills with attention to detail. Excellent communication and interpersonal skills. Proficiency in supply chain management software and Microsoft Office Suite. Ability to work independently and collaboratively within a team. What Our Client Offers A dynamic work environment focused on sustainability and innovation. Opportunities for professional growth and development within a growing company. A supportive team culture in a small office setting. Interested candidates, please send your resume to We regret only shortlisted candidates will be contacted. Thank you. #J-18808-Ljbffr



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