Delivery Head

3 hours ago

Singapore ALEPH PTE. LTD. Full time
At Aleph, we design human experiences by asking the right questions. Here, you'd find a curious breed of creative engineers spread across the globe, specializing in craft, strategy, and technology. With a keen ear to the ground, we turn big dreams into user-first digital solutions by design. Through rigorous prototyping, close collaboration, and responsive engineering, we commit to creating a future that leaves our craft, community, and clients better than before we began.
We are looking for the Delivery Head is accountable for the end-to-end delivery of programs and projects to meet clients needs, and responsible for client relationships across their span of control.
The Delivery Head will report into the Managing Director & Business Director and will be responsible for driving the delivery and migration of all Aleph projects. In this role, you will be responsible for driving and supporting Aleph teams to plan and execute the Build, Release and Test of all future features.
Key Responsibilities
  • Leading a team to deliver technology projects on time and within budget for the domain and geography for which they have responsibility
  • Maintaining end-to-end accountability for customer satisfaction and overall delivery excellence within specific service line
  • Work with their teams to determine necessary activities to successfully deliver projects throughout the given service line or function
  • Ensure that the right type and number of resources that are required to fulfill the planned projects are available and in place through cooperation with Resource Planners
  • Delivering customer satisfaction and overall excellence by identifying opportunities (or issues) and assisting with speedy resolution
  • Understanding the pipeline of demand and work with the Resource Planners to ensure an appropriate supply of resources
  • Responsible for financial management and reporting and optimizing processes
  • They are also expected to contribute to the wider goals of IT Services
  • Juggling multiple and conflicting priorities in a timely and sensitive way, with full transparency to the Digital Experience SDL and DFF Product Board
  • Managing and leading complex stakeholders towards optimal solutions while helping them understand resource constraints and prioritization.
  • Holding the teams to the highest standards, project discipline and accountability
  • Continuously improving the technical delivery model and strategy, implementing and managing delivery with the associated teams.

Essential Functions of the Job:
  • Initiate, build and sustain productive relationships
  • Serve as an escalation point for client concerns if/when they arise
  • Identify appropriate resolution to achieve client satisfaction in a timely manner
  • Help develop

  • Head of Sales Operations

    1 week ago

    Singapore Delivery Hero Full time $120,000 - $180,000 per year

    Company Description foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...

  • Head of CRM Strategy

    1 week ago

    Singapore Delivery Hero Full time $120,000 - $200,000 per year

    Company Description foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...

  • Head of Vendor CRM

    1 week ago

    Singapore Delivery Hero Full time $96,000 - $216,000 per year

    Company Description foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...

  • Head of People and Culture

    2 weeks ago

    Singapore Delivery Hero Full time $90,000 - $120,000 per year

    Company Description foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...

  • Head of People and Culture

    17 hours ago

    Singapore Delivery Hero Full time $150,000 - $250,000 per year

    Company Description foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...

  • Head, Retail Media and Partnerships

    2 weeks ago

    Singapore Delivery Hero Full time

    Company Description foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part...

  • Head, Retail Media and Partnerships

    3 days ago

    Singapore Delivery Hero Full time $150,000 - $250,000 per year

    Company Descriptionfoodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...

  • Head, Retail Media and Partnerships

    3 days ago

    Singapore Delivery Hero Full time $120,000 - $180,000 per year

    Company Description foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...

  • Delivery Head

    3 days ago

    Singapore My City Galaxy Full time $120,000 - $240,000 per year

    We are looking for the Delivery Head is accountable for the end-to-end delivery of programs and projects to meet clients needs, and responsible for client relationships across their span of control. The Delivery Head will report into the Managing Director & Business Director and will be responsible for driving the delivery and migration of all Aleph...

  • Head, Operations Excellence

    2 weeks ago

    Singapore Delivery Hero Full time

    **Company Description** Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock...