IT Support/Desktop Support

9 hours ago

singapore 5G-Starlink Pte. Full-time
About the job IT Support/Desktop Support

Full

Job Description

BGC Partners Headquartered in London and New York, BGC Partners (NASDAQ: BGCP) is a leading global brokerage firm providing integrated voice and electronic services to wholesale market participants.

We offer
a full range of brokerage services across fixed income, rates, foreign exchange, equity derivatives, credit derivatives, futures and structured product markets.

Key responsibilities
Provide IT support to all users in Singapore Provide support through phone/email/service tickets to the users on desktop and voice issues Install, test, and troubleshoot dealer board and audio/video telephony hardware Perform morning system checks to ensure the systems are up-to-standard Install, upgrade, support, and troubleshoot Windows operating systems, computer hardware (and any other authorized peripheral equipment) and authorized software applications Assist facility matters whenever and wherever necessary Raise, update and close all support tickets regularly and promptly Participate and implement in global projects Communicate with team members regarding issues, procedures, and documentations Key

requirements:
5+ years of IT Support / Desktop Support experience In depth knowledge of Windows desktop technologies In depth knowledge of desktop and laptop hardware Intermediate knowledge of TCP/IP, DNS and Internetworking Technology Intermediate knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook) Knowledge of Voice & Communications and A/V Conferencing technologies Knowledge of common Market Data applications and services Fast learning and able to work independently as well as in a team Good verbal and written communication skills Able to operate with minimal supervision and maintain professional attitude under stress