Senior Investigation Officer

2 days ago

Singapore RANDSTAD PTE. LIMITED Full time

About the company Join a leading, innovative direct life insurance company dedicated to providing accessible, transparent, and high-quality insurance products directly to customers. Our client offer a dynamic, supportive, and growth-oriented work environment where your expertise directly impacts the business success and reputation.About the job Planning and conducting complex, end-to-end investigations into alleged market conduct breaches, unfair practices, mis-selling, fraud, and other compliance-related issues within the company's operations. Gathering, analyzing, and preserving evidence (e.g., policy documents, communication records, sales materials, interviews) to establish facts and determine the root cause and extent of non-compliance. Interviewing internal stakeholders and relevant external parties in a professional and objective manner. Preparing clear, concise, and defensible investigation reports detailing findings, conclusions, and recommended corrective/disciplinary actions. Liaising with Legal, Compliance, Audit, and Business units to ensure proper resolution and implementation of remedial measures. Identifying systemic weaknesses and recommending enhancements to internal controls, policies, and training programs to mitigate future risks. Staying updated on relevant laws, regulations, and market conduct best practices in the life insurance sector. Skills and experience required At least 3 years in an investigative role within the financial services industry (e.g., insurance, banking, wealth management). Senior Police Investigator with extensive experience in investigating financial services crime (e.g., commercial crime, fraud, white-collar offenses). Casino Compliance Assistant Manager/Manager with significant experience in conducting regulatory and internal compliance investigations. Compliance Officer from a regulatory body like IRAS (Inland Revenue Authority of Singapore), or similar government bodies, with a focus on investigations work. Expert knowledge of investigation techniques, evidence handling, and regulatory due process. Strong understanding of market conduct principles and regulatory requirements relevant to the life insurance industry (or the ability to rapidly acquire this knowledge). Excellent analytical and critical thinking skills to interpret complex data and uncover facts. Exceptional written and verbal communication skills for interviewing and report writing. High degree of integrity, professionalism, and discretion when handling sensitive and confidential information. Ability to work independently, manage multiple investigations concurrently, and meet tight deadlines. To apply online please use the 'apply' function, alternatively you may contact Lynette Lim.(EA: 94C3609/ R )

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