Chef de rang

1 week ago


Singapore Accor Hotels Full time

Description de l'entreprise
Hôtel entièrement rénové de 388 chambres – 18 salles de réunion – 1 salle de fitness – Différents lieux de restauration.
Le Mercure Paris Porte de Versailles Expo est à la recherche d’un(e) Chef de Rang pour rejoindre l'équipe restauration.
Si toi aussi tu aimes le contact client, tu as la fibre de la restauration et tu es ultra motivé(e), rejoins-nous
Description du poste
Est garant de la satisfaction des clients dans son rang.
Réserve un accueil chaleureux et personnalisé au client.
Offre un service attentionné et adapté aux contraintes du client.
Est attentif aux remarques du client et en assure le suivi.
Etablit de bonnes relations avec le client, le conseille et le fidélise.
Connait parfaitement et met en valeur son offre restauration.
Participe au service et le coordonne.
Adapte son organisation, son rythme de travail et son relationnel en fonction de l’affluence et du type de client.
Veille à la pérennité du matériel mis à sa disposition.
Applique les procédures et politiques définies par la marque et l’hôtel.
Incarne l’esprit Heartist dans ses interactions avec les clients.
Qualifications
Est force de proposition et conseille le client sur les différentes prestations.
Est attentif et respecte la demande du client.
Développe le chiffre d’affaires des points de ventes grâce aux techniques de vente additionnelle et promeut les autres points de vente de l’établissement.
Contribue à la fidélisation de la clientèle par sa qualité de service.
Informations supplémentaires
Toutes vos informations demeureront confidentielles en vertu des directives sur l'égalité d'accès à l'emploi.#J-18808-Ljbffr


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