This is an IT support group | Manager, Analytics

1 week ago


Singapore This is an IT support group Full time

Manager, Analytics & Insights
Date:
26 Nov 2024
Location:
Singapore, Singapore
Company:
Singtel Group
Be a Part of Something BIG
Apply data analytics and business intelligence to support business strategies and goals
Support necessary reporting and data needs for business in their decision making and strategic planning
Perform analysis and draw insights proactively that provides value to business
Comfortable with working on large and complex datasets
Deliver actionable insights to top executives and their leadership teams, partnering them to identify opportunities for revenue growth, improve customer experience and cost optimization
Managing a team of business & data analysts
Make An Impact By
Provide data analysis, generate actionable insights & recommendations to support the business, including acquisition, usage, retention, base analysis, etc.
Perform direct data research to support management decision making including market sizing and competitive analysis
Design and create business dashboards and other performance reports leveraging advanced analytical tools and data models to support regular meeting and business decision making/planning
Partner closely with all relevant stakeholders (e.g., CLM, sales, product marketing, business teams etc.) in making strategic data driven analysis and decisions
Partner closely with all stakeholders (e.g., IT, other team members, other data team) to ensure efficient and effective data collection/analysis process
Support the planning/budgeting process, and prepare necessary materials for regular business reviews, performance updates to Singtel Singapore and Group top management and annual planning process. Responsibilities include planning, preparing, pre-syndication with related key stakeholders and follow up on subsequent execution.
Leading a team of analysts - managing resourcing, work prioritization and personal & career development for the team
Skills for Success:
Degree in business or computer science, engineering with good academic records
2-3 years of relevant experience in data analytics
Proven experience of data analysis, data visualization and presentation of findings
Excellent in Excel, Powerpoint
Database Query - SQL
Visual Dashboard – Power BI, Tableau
Exceptional analytical and quantitative problem-solving skills
Ability to multi task
Ability to work collaboratively in a team environment
Ability to work effectively with people at all levels in an organization
Ability to communicate complex ideas effectively - both verbally and in writing
Leadership experience of a small team
Rewards that Go Beyond
Full suite of health and wellness benefits
Ongoing training and development programs
Internal mobility opportunities
Are you ready to say hello to BIG Possibilities?
Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career
Hiring Manager: Daniel Chua
Talent Acquisition Manager: Ching Yap
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