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JOHNSON & JOHNSON INTERNATIONAL (SINGAPORE) PTE. LTD. | Senior Manager, APAC Wound Closure & Biosurg
2 weeks ago
Johnson & Johnson is currently seeking a Senior Manager, APAC Wound Closure & Biosurgery Supply Chain. This is a regional role that can be based in Singapore or Pune, India.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at
Position Overview:
As an integral part of J&J MedTech Supply Chain organization, the regional Senior Manager, Wound Closure & Biosurgery is responsible for the overall planning processes and end-to-end supply chain orchestration for the Wound Closure and Biosurgery platforms within the Surgery Business Unit.
The main responsibility of this role is to optimize supply chain performance, consistently meet customer expectations, and manage Integrated Business Planning (IBP) processes for Wound Closure & Biosurgery.
This role is a critical leadership position, responsible for the alignment of APAC Wound Closure & Biosurgery with the APAC Surgery Supply Chain, APAC Commercial, and Global Supply Chain on strategy alignment and execution.
The expectation is that he/she will be the primary liaison with Global Supply Chain, Global Plan, Regional Commercial, and market supply chain teams for accountable platforms (Wound Closure & Biosurgery) to ensure achievement of aligned business goals and objectives.
Key Responsibilities
Customer Focus:
Drive cross-functional collaboration to understand customer needs and translate external customer requirements into supply chain deliverables.
Set aligned targets & manage service performance metrics for the specific platform (e.g., OTiFD, Backorder, MAPE/Bias, Inventory, ESO, GP, etc.) and drive continuous improvements in this area.
Accountable for Wound Closure Healing & Biosurgery E2E supply chain - demand, supply, and distribution planning processes that drive cost-effective inventory availability and gross profit while ensuring customer service through a robust IBP process.
Partner across Local/Regional/Global stakeholders to execute IBP according to blueprint. Drive balancing demand vs. supply decisions and eventual product allocations.
Responsible for regional Wound Closure and Biosurgery IBP with regional Surgery IBP/DP Lead and global SC & Plan teams.
Drive cross-functional collaboration with finance and commercial partners to reconcile and synchronize demand with sales expectations, delivering optimal customer service while managing inventory to target levels.
Provide clear leadership vision to teams and markets to attain process efficiencies by continually reducing forecast error while increasing customer service performance.
Initiate actions/programs to drive significant improvement of service KPIs & agility.
Partner with Regional Surgery IBP/DP Leader to align Regional Consensus Demand Forecast for Operational and Strategic Planning.
Liaise with Global, Market & Commercial partners to drive resolution of major supply issues for Wound Closure & Biosurgery platforms.
Lead & Manage the regional execution of Wound Closure & Biosurgery Global & Market Transformational Program.
Identify and prioritize customer-centric End-to-End Supply Chain solutions, while simplifying and standardizing for impact.
Excellence in Execution:
Drive changes and new ways of E2E Value Chain thinking, introducing and leveraging best practices and process excellence principles.
Develop and optimize to ensure that appropriate planning processes and systems are in place to execute the planning operations.
Improve overall supply network agility to increase our ability to respond to Customer needs in local markets.
Collaborate with Global Plan and Functional Teams to develop and implement end-to-end supply chain excellence and customer service.
Establish processes for managing the Tender Planning, RA License expiry & renewal, etc.
Interface & manage the escalation point between Regional Franchise Supply Chain, Finance, and Wound Closure & Biosurgery platform Global Plan & Commercial Partners.
Ensure understanding and communication on business consequences arising from trade-offs concerning the planning activities.
Organize and present information that ensures timely forecasting communications and common goals across all functional areas and markets.
Lead and support supply chain customer solution initiatives that enable business plan attainment.
Establish and consistently use FPX methodology / LEAN / Six Sigma to drive Execution Excellence.
Ability to manage resources & processes in dynamic scenarios.
Strategic Platform and Talent Development:
Represent the customer and serve as interface between the Global Plan, Global Supply Chain, and Regional Supply Chain Team.
Shared accountability on metrics that drive Surgery value and Wound Closure & Biosurgery business performance.
Work with Global Plan, Platform Leads, and Value Stream Leads on efficient product life-cycle management.
Collaborate with regional commercial partners on NPI and Lifecycle Management activities.
Support and own talent development for self and team, to build capabilities in the region and create a strong pipeline of leaders.
Supervise, coach, and guide direct and indirect reports to continuously build professional skills and leadership capabilities.
Forge an environment that embraces Diversity, Equity & Inclusion.
Critical Success Factors:
Demonstrated depth of business unit product knowledge and insights of business unit customers.
Ability to lead with limited authority and provide direction and drive positive change.
Ability to drive innovation, prioritize and collaborate in a heavily matrixed environment.
Effective interdependent and proactive partnering with key stakeholders.
Proven talent development champion.
Ability to deliver on platform performance metrics and shared goals.
Requirements
Bachelor’s degree in Engineering, Business, or Supply Chain; MBA Specialization in Supply Chain & Operation Management or Graduate degree in Science, Business, Engineering (strongly preferred).
Minimum 10 years’ experience in a complex Supply Chain environment.
Must have 5 or more years of people / team management experience.
Hands-on working experience with strong track record in at least 2 of the following areas: supply/demand planning, IBP and S&OP management, financial processes, MRP systems, inventory, distribution, order management.
Proven track record in delivering ‘Best in Class’ business results through innovative customer-focused solutions.
Demonstrate a very good understanding of the entire Value Chain.
Problem-solving mentality and “can do” attitude.
Able to analyze multiple data sources in high-pressure environments to give prompt recommendations & solutions.
Strong influencing and articulation skills.
Must have experience in planning processes, inventory management, and financial knowledge.
Strong collaboration, partnering, and negotiation skills.
Interpersonal communication skills and team building is required.
Superior planning and organization skills.
Leading and developing high-performing cross-functional and matrix teams.
Proficiency using ERP/planning systems (e.g. SAP, APO, OMP, Tableau, Power BI) experience in implementation and deployment of tools is preferred.
This position can be Singapore or Pune based and may require up to 10% travel.
For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day.
We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve.
At Johnson & Johnson, we all belong.
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